Receptionist

Midtown Animal Hospital; Sacramento (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k plan

Life Insurance

Disability insurance

Employee Assistance Program (EAP)

Discounted pet care for employees' own

Teladoc access

Job summary

Midtown Animal Hospital in Sacramento seeks an experienced Receptionist to join our established veterinary team. You will manage a busy front desk, greet clients warmly, and coordinate appointments while handling payments and basic medical record tasks.

You will educate clients on preventive care and hospital services, supporting our goal of compassionate, comprehensive veterinary care for every pet. This role offers a stable, growth-oriented environment in a busy midtown practice.

Qualifications

• A passion for providing excellent customer service and a love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset and ability to work independently or with guidance.
• Veterinary experience is required.
• Available to work two Saturdays a month.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination: maintain accurate medical records and schedule appointments.
• Handle financial transactions and keep the hospital running smoothly.
• Educate clients on preventive care and hospital services to support pet health.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary experience

Saturday availability

Job description

When you join Midtown Animal Hospital, you are becoming part of a trusted institution that has provided comprehensive veterinary care to the Sacramento community since 1977. We pride ourselves on being a full-service partner in pet healthcare, treating every small animal like our own. The deep trust we have cultivated with the community is reflected in our excellent 4.7-star Google rating. If you are looking for a hospital where you can immediately contribute to a highly successful and respected medical team, this is where you will do your best work.We understand that the most effective medicine comes from a stable and supportive environment. As an established hospital serving the community for nearly 50 years, Midtown Animal Hospital offers you professional consistency and a deep connection to the clients we serve across midtown, downtown, and East Sac. You will join a strong and established team of veterinarians, including Dr. Vattam, Dr. True, and Dr. Williams, collaborating on a challenging and rewarding caseload. We believe in providing the structure necessary for all our teammates to succeed and grow their careers right here in Sacramento.When practicing medicine at Midtown Animal Hospital, you will utilize a comprehensive suite of resources dedicated to high-quality patient outcomes. We are a full-service veterinary hospital committed to advanced care. Our medical capabilities span all critical areas of small animal practice, including preventative wellness, robust testing and diagnostics, advanced surgical procedures, and urgent care services. We offer you the tools and environment necessary to practice high-level medical, surgical, and dental care, ensuring every pet owner feels fully supported throughout their pet's health journey.Midtown Animal Hospital is situated in the vibrant heart of Sacramento, California. Living here means immersing yourself in a culture known for its fantastic food scene, beautiful parks, and proximity to incredible outdoor adventures. We are centrally located, serving a diverse and loyal clientele from midtown and surrounding areas. Sacramento offers the perfect blend of metropolitan amenities and California accessibility, ensuring that when you are not collaborating with your teammates in the hospital, you have access to a rich community environment that allows you to recharge and enjoy a rewarding quality of life.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is required.
• Available to work two Saturdays a month.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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