Receptionist

Mission Pet Health; Sacramento (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement plan

Life Insurance

Job summary

Mission Pet Health is seeking a friendly receptionist for our Sacramento-area hospital. You will manage a multi-line phone system, greet clients, maintain medical records, schedule appointments, and handle transactions while upholding compassionate care.

The ideal candidate has veterinary experience, excellent communication, strong organization, and the ability to stay calm under pressure; weekend availability is required.

Qualifications

• Veterinary experience is required.
• Available to work two Saturdays a month.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication skills

Organization

Teamwork

Veterinary experience

Weekend availability

Job description

When you join Midtown Animal Hospital, you are becoming part of a trusted institution that has provided comprehensive veterinary care to the Sacramento community since 1977. We pride ourselves on being a full-service partner in pet healthcare, treating every small animal like our own. The deep trust we have cultivated with the community is reflected in our excellent 4.7-star Google rating. If you are looking for a hospital where you can immediately contribute to a highly successful and respected medical team, this is where you will do your best work. We understand that the most effective medicine comes from a stable and supportive environment. As an established hospital serving the community for nearly 50 years, Midtown Animal Hospital offers you professional consistency and a deep connection to the clients we serve across midtown, downtown, and East Sac. You will join a strong and established team of veterinarians, including Dr. Vattam, Dr. True, and Dr. Williams, collaborating on a challenging and rewarding caseload. We believe in providing the structure necessary for all our teammates to succeed and grow their careers right here in Sacramento. When practicing medicine at Midtown Animal Hospital, you will utilize a comprehensive suite of resources dedicated to high-quality patient outcomes. We are a full-service veterinary hospital committed to advanced care. Our medical capabilities span all critical areas of small animal practice, including preventative wellness, robust testing and diagnostics, advanced surgical procedures, and urgent care services. We offer you the tools and environment necessary to practice high-level medical, surgical, and dental care, ensuring every pet owner feels fully supported throughout their pet's health journey. Midtown Animal Hospital is situated in the vibrant heart of Sacramento, California. Living here means immersing yourself in a culture known for its fantastic food scene, beautiful parks, and proximity to incredible outdoor adventures. We are centrally located, serving a diverse and loyal clientele from midtown and surrounding areas. Sacramento offers the perfect blend of metropolitan amenities and California accessibility, ensuring that when you are not collaborating with your teammates in the hospital, you have access to a rich community environment that allows you to recharge and enjoy a rewarding quality of life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is required.
• Available to work two Saturdays a month.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.