Receptionist

Wake County Public School System; Rolesville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A public school system in North Carolina is seeking a Receptionist to manage general office duties, support school activities, and maintain records. The ideal candidate should possess a high school diploma and demonstrate proficiency in office procedures and customer service. Must work effectively with students, parents, and staff, ensuring a welcoming and efficient environment.

Responsibilities

• Performs general office duties including receiving calls and greeting visitors.
• Administers medication and maintains organized health room.
• Maintains routine office files and records.
• Supervises students' needs and contacts parents as needed.

Skills

Knowledge of general office procedures and processes

Proficient in Microsoft Office and Google Apps

Excellent customer service skills

Effective time management skills

Clear communication skills

Teamwork abilities

Relationship management

Education

High school diploma or equivalent

Job description

Overview

POSITION TITLE: Receptionist

WORKING TITLE: Receptionist

SCHOOL/DEPARTMENT: K-8, Middle, High School, or Central Office

LOCATION: School Site or Central Office

PAY GRADE: Noncertified Grade 19

FLSA STATUS: Nonexempt

POSITION PURPOSE:

Performs general office duties to support the activities of a school or office including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.

MINIMUM QUALIFICATIONS:

• Considerable knowledge of general office procedures and processes;
• Considerable knowledge of Microsoft Office including Word, Excel, and PowerPoint; Google Apps;
• Excellent customer service skills;
• Effective time management skills;
• Ability to communicate information clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to work in a team environment;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, vendors, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

• High school diploma or equivalent.

CERTIFICATION AND LICENSE REQUIREMENTS

None

PREFERRED QUALIFICATIONS:

• Experience in a clerical related field.

Essential Duties and Responsibilities

• Performs a variety of general office duties to support the activities of a school or office, including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.
• Administers medication to students according to policies and procedures; maintains an organized health room including ordering health supplies and providing first aid treatment to students, as needed.
• Notifies employees of visitors, mail, or other materials waiting in a central location.
• Assists administrators and other staff with typing and word processing tasks.
• Maintains routine office files and records relating to student records and/or instructional materials.
• Supervises and responds to the needs of students and makes contact with parents and guardians, as needed.
• Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This position operates in a professional office and school environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff students, parents, external agencies, vendors, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

EEO STATEMENT: We are an equal opportunity employer and welcome applications from diverse candidates.