Receptionist

The Alden Network; Rockford (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid Holidays

Paid Sick Time

Paid Time Off

Job summary

The Alden Network in Rockford, IL is seeking a Part-time Office Administrator to direct the Medical Records department's operations. You will plan, coordinate, and administer core office functions and ensure compliance with applicable policies.

Ideal candidates have a high school diploma or equivalent, strong administrative skills, excellent communication, and the ability to work independently while remaining calm under pressure.

Qualifications

• High school diploma or equivalent; some college preferred
• Must know administrative practices, procedures and guidelines
• Accurate typing, filing and record keeping skills
• Good communication skills
• Must read/write/speak English clearly
• Ability to make independent decisions when needed and stay calm in emergencies
• Ability to interact tactfully with residents, family, visitors and staff

Responsibilities

• Direct overall office operations for the Medical Records department
• Review and implement department policies and procedures
• Schedule hours and assignments to expedite work
• Recruit, interview and select personnel with Administrator approval
• Complete performance evaluations timely
• Answer calls, screen according to facility policy and relay messages
• Greet and direct visitors and maintain files and records
• Prepare reports and correspondence
• Maintain cordial relationships with residents, staff and callers
• Perform other related duties as assigned

Skills

Administrative practices

Communication skills

Typing accuracy

English reading/writing

Independent decision making

People skills

Education

High school diploma or equivalent

Job description

PART TIME 20 HOURS A WEEK

Job Summary

• Responsible to direct the overall office operations. Directs, plans, coordinates, and administers the overall operation of the Medical Records department.

Qualifications

• High school education or equivalent; some college preferred.
• Must be knowledgeable of administrative practices, procedures, and guidelines.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must be able to read, write and speak the English language in an understandable manner.
• Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public.
• Must possess leadership and supervisor’s ability and willingness to work harmoniously with other personnel.
• Must have patience, tact, a cheerful disposition, and enthusiasm.

Physical Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
• May be required to lift and move equipment and supplies, etc., in excess of fifty (50) pounds throughout the workday.
• Must have a pleasant speaking voice.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses.

Essential Functions

Review the department’s policy and procedure manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator.

• Follow established departmental policies and procedures, including appropriate dress code.
• Meet with the receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service.
• Recruit, interview, and select personnel with the approval of the Administrator (if applicable).
• Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable).
• Complete performance evaluations timely (if applicable).
• Make daily rounds of reception area to assure that reception personnel are performing required duties and to assure that appropriate reception procedures are being followed (if applicable).
• Answer the telephone promptly and politely, screen all incoming calls according to facility policy. Take messages and relay them promptly to the proper individual.
• Greet and direct all visitors to sign in.
• Type, file, copy materials and maintain all files, records equipment, and supply items as assigned.
• Prepare reports, assignments and correspondence as needed and directed by Administrator.
• Receive, sort, direct mail, and fax information.
• Send reports to appropriate agencies as required.
• Maintain cordial relationships with all residents, staff, public agencies, visitors, and callers.
• Perform other related duties as assigned.

General Benefits

• Paid Holidays
• Paid Sick Time
• Paid Time Off