RECEPTIONIST

Stivers-Automotive-Group; Prattville (AL); On-site; USD 28,000 - 34,000; Full time

Job summary

Stivers-Automotive-Group is seeking a friendly Receptionist to greet visitors and answer a high volume of calls at our Prattville location. You will be the first point of contact, directing inquiries and providing courteous help to customers on the phone and in person.

Daily duties include managing the switchboard, assisting visitors, maintaining a neat front desk, and supporting basic clerical tasks. The role emphasizes teamwork and professional customer service in a automotive environment.

Qualifications

• Organized and detailed in work performance.
• Good communication skills with excellent self-discipline and patience.
• Must perform duties as outlined above.
• Ability to work in a front-desk environment.

Responsibilities

• Answer calls and manage the telephone and switchboard.
• Assist visitors and provide directions.
• Greet visitors and verify sign-in.
• Maintain a neat reception area and assist with clerical tasks.
• Support administration, mail handling, and data entry as needed.
• Attend in-service education programs to meet educational requirements.

Skills

Organized

Good communication

Self-discipline

Patience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RECEPTIONIST

General Purpose:

The primary responsibility of this position is to answer all incoming calls and provide assistance to visitors entering the facility. The incumbent may perform additional clerical duties. The incumbent is the primary example of customer service and should always be courteous and helpful to customers on the phone and in person.

Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

Manages the telephone and switchboard:

• Operate paging/telephone system as required
• Answers calls timely and courteously.
• Directs calls promptly and accurately.

Assists visitors upon arrival to the facility:

• Greets visitors upon entry to the building courteously.
• Assists those visitors by giving directions or contacting the person they have come to visit.
• Ensure all visitors/vendors sign in

Demonstrates customer service skills in every interaction via phone or in person:

• Smiles.
• Offers assistance.
• Maintains a neat and orderly work area.
• Demonstrates awareness of environment and focuses attention on the front entrance.

Performs other clerical duties as assigned:

• Assists the administrator or others with special tasks or projects.
• Performs duties related to mail handling and filing as needed.
• Prepares informational packets, brochures, etc. that are maintained in the front area for visitors.
• Assist with administrative duties as directed (including typical filing, posting accounts, data entry, ect)
• Attend in-service education programs in order to meet facility educational requirements.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
• Provides daily clerical duties as required, which may include faxing and scanning copies
• Others as directed by the supervisor or administrator.

Area Maintenance

• Keep reception area clean and neat
• Maintain and organize reading material

Minimum Qualifications

• Organized and detailed in work performance.
• Good communication skills with excellent self-discipline and patience.
• Perform work tasks within the physical demand requirements as outlined below.
• Perform Essential Duties as outlined above.