Receptionist

Fisher Investments; Plano (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

100% paid medical, dental and vision

50% 401(k) match

20 days PTO + 10 holidays

Family support programs

Hybrid work option

Job summary

Fisher Investments is seeking an experienced receptionist in Plano, TX to be the first point of contact for clients and visitors. You will manage phone routing, guest sign-in, meeting scheduling, and provide administrative support across departments.

The role emphasizes professionalism, reliability, and a friendly demeanor in a collaborative office culture with strong benefits and security procedures in place.

Qualifications

• 1+ years experience as a receptionist with a professional firm.
• Demonstrate customer service focus.
• Reflect the expectations of a professional work environment with your presence and demeanor.
• Positive and friendly demeanor.
• Punctual and reliable.
• Proficiency with Microsoft Office including Word, Excel and Outlook.
• Comfortable with multiple line telephone systems.
• Supervisory or training experience.

Responsibilities

• Answer incoming phone calls and route them to the appropriate parties throughout the firm.
• Welcome and greet visitors, in person or on the phone; answer questions and direct them to waiting area and conference rooms.
• Log-in guests and issue identification badges to maintain security.
• Track and schedule meetings and conference rooms.
• Provide administrative support to several departments.
• Maintain a clean reception area.
• Connect with and support all levels of personnel (clients and internal employees).

Skills

Customer service

Punctuality

Professional demeanor

Microsoft Office

Telephone systems

Supervisory experience

Tools

Microsoft Office

Job description

The Opportunity:

We are looking for an experienced Receptionist to join our team! As the first impression for Fisher Investments, our receptionists are thoughtful and supportive. If you are an eager team-player who enjoys working in an energetic environment, this may be a great opportunity for you!

You’ll report directly to our Receptionist Team Leader and have evolving conversations around progress and development.

The Day-to-Day:

• Answer incoming phone calls and route them to the appropriate parties throughout the firm
• Welcome and greet visitors, in person or on the phone; answer questions and direct them to waiting area and conference rooms
• Log-in guests and issue identification badges to maintain security
• Track and schedule meetings and conference rooms
• Provide administrative support to several departments
• Maintain a clean reception area
• Connect with and support all levels of personnel (clients and internal employees)

Qualifications:

• 1+ years experience as a receptionist with a professional firm
• Demonstrate customer service focus
• Reflect the expectations of a professional work environment with your presence and demeanor
• Positive and friendly demeanor
• Punctual and reliable
• Proficiency with Microsoft Office including Word, Excel and Outlook
• Comfortable with multiple line telephone systems
• Supervisory or training experience

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER