RECEPTIONIST

Universal Health Services; Petersburg (VA); On-site; USD 21,000 - 26,000; Part time

Job summary

Poplar Springs Hospital in Petersburg, Virginia, seeks a PRN Receptionist to staff afternoons and weekends, monitor telephone lines, greet visitors, and perform general clerical tasks.

The role requires a professional, courteous demeanor, strong communication skills, and the ability to manage multiple tasks in a fast-paced healthcare setting. Prior switchboard or reception experience is preferred; confidentiality is essential.

Qualifications

• High School Diploma or equivalent.
• Must have sufficient hearing capability to receive and place calls and sufficient manual dexterity to operate switchboard equipment; as well as pleasant telephone and paging voice.
• Previous switchboard or reception experience preferred.
• Must be able to deal with the public in a polite, positive and professional manner; utilize judgment in receiving guests, transferring calls and/or taking messages; handle stressful situations calmly; demonstrate an ability to remember names, faces and locations of staff, allied health professionals and physicians.
• Must maintain strict confidentiality of hospital and patient information.

Responsibilities

• Monitor telephones, assist visitor process, and perform other administrative duties as assigned.
• Hours will vary; support afternoons and weekends as specified.

Skills

Telephone etiquette

Communication skills

Professionalism

Customer service

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Responsibilities

Receptionist - Afternoons 5-10pm and Weekends 830 to 3 or 3 to 930

Poplar Springs Hospital is a 183 bed acute care and residential facility. For more than 30 years Poplar Springs Hospital has been guided by its mission of helping those who need the full continuum of behavioral health services. Our facility offers behavioral and psychological treatment for adults and adolescents through our acute programs, adolescent residential programs, as well as programs for active duty military. Poplar Springs Hospital is located in Petersburg, Virginia, 20 minutes south of Richmond and 50 minutes north of North Carolina. Situated on 25 acres, our serene, nature-like setting offers our patients a sense of calm and peace. We offer families hope through a nurturing environment for adults and adolescents to flourish in their environment.

Much more online at: https://poplarsprings.com/

Poplar Springs is seeking a PRN Receptionist to help monitor telephones, assist visitor process, and other administrative duties as assigned. Hours will vary and applicants need to have flexibility with his/her availability.

As one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues totaled over $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, UHS ranked #281 on the Fortune 500 and listed #330 in Forbes ranking of U.S. Largest Public Companies. With its headquarters in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington D.C., Puerto Rico and the United Kingdom.

Qualifications

Position Requirements:

Licensure/Certification/Registration: N/A

Education/Experience:

• High School Diploma or equivalent.
• Must have sufficient hearing capability to receive and place calls and sufficient manual dexterity (eye hand coordination) to operate switchboard equipment; as well as pleasant telephone and paging voice.
• Previous switchboard or reception experience preferred.
• Must be able to deal with the public in a polite, positive and professional manner; utilize judgment in receiving guests, as well as in receiving , transferring calls and/or taking messages; handle stressful situations and people in a calm manner; demonstrate an ability to remember names, faces and locations of staff, allied health professionals and physicians.
• Must maintain strict confidentiality of hospital and patient information.

General Requirements:

• Must be at least 21 years of age per Commonwealth of Virginia Interdepartmental Regulation of Children's Residential Facilities. (22VAC42-11-380, pg. 43)
• Must have patience, tact, and a cheerful disposition and enthusiasm.
• Good communication skills; must be able to read, write, speak, and understand the English language.
• Basic clerical skills, basic experience with office equipment (telephone, copy machine, fax, etc.
• Experience with Microsoft Office Software (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to understand and carry out oral and written instructions.