Receptionist

West Central Nebraska Area Agency On Aging; North Platte (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

West Central Nebraska Area Agency On Aging in Nebraska's North Platte region seeks a courteous Receptionist to act as the first point of contact, answer phones, greet visitors, and direct inquiries.

This full-time, non-exempt role supports the Executive Director and coordinates simple office tasks, data entry, and scheduling while maintaining records and materials.

Strong communication, organizational skills, and proficiency with Microsoft Office are essential; background checks as required.

Qualifications

• High school education or equivalent.
• Ability to greet the public and work with others.
• Proficient in Microsoft Office.

Responsibilities

• Greet the public and manage the multi-line phone system; schedule appointments.
• Prepare and mail correspondence; prepare bank deposits.
• Operate and assist staff with office equipment and vehicle logs.
• Maintain weekly staff and vehicle schedules and organize records.
• Attend meetings and take minutes as directed; distribute agendas.

Skills

Customer service

Multi-line phone system

Organizational skills

Microsoft Office

Public interaction

Education

High school education

Tools

Microsoft Office Suite

Job description

TITLE: Receptionist

RESPONSIBLE TO: Executive Director

FLSA STATUS: Full-time Non-Exempt

Purpose of Position: Serves in a public relations capacity as the initial primary point of contact for the Agency in answering and directing incoming telephone calls and individuals entering the office. Routes correspondence and performs general office and office management procedures under the supervision of the Executive Director.

AREAS OF RESPONSIBILITY

• Performs daily receptionist duties, which include greeting the public, managing the phone system, and scheduling appointments as needed
• Preparation of assigned correspondence or other items for mailing
• Prepare and complete bank deposits.
• Manages and assists staff with the operation of Agency equipment, including vehicles
• Maintains weekly employee and vehicle schedules
• Gather required end-of-the-month information from the copier, postage machine, and vehicle logs and disburse appropriately.
• Orders and purchases various office supplies, as needed and approved by Director
• Assists in monitoring and maintaining designated spreadsheets
• Enters information into databases
• Attends monthly Governing Board meetings, ensures required Public Notices advertising meetings are placed in appropriate media and locations before meetings, takes minutes, transcribes minutes per Director’s approval, sends agenda and minutes to board before meetings
• Attends quarterly Area J Advisory Committee meetings, takes minutes, transcribes minutes per Director’s approval, sends agenda and minutes to Committee before meetings
• Assemble and maintain information packets and yearly re-screens for CHOICES programs.
• Prepare client monthly calendars for mailing, enclose ACH Explanation of Deposits with calendars, and mail to clients.
• Review completed client calendars for accuracy and forward them to fiscal for processing.
• Maintain informational brochures and resource information.
• Organize and facilitate Agency Senior Information Fairs and outreach activities.
• Performs other duties and tasks as may be assigned

MINIMUM QUALIFICATIONS

• High school education
• Ability to work with the public
• Excellent communication and organizational skills
• Knowledge of general office procedures, including multiple-line phone system
• Proficient computer skills with working knowledge of Microsoft Office programs
• All Agency employees must pass background checks as completed on the Central Registry Adult and Child Protective Services, Law Enforcement, Department of Motor Vehicles, Nebraska Data Exchange Network, Sex Offender Registry, Office of Inspector General, and Nurse Registry background checks if applicable.

ESSENTIAL ATTENDANCE AND AVAILABILITY REQUIREMENTS

Must maintain an acceptable level of attendance, punctuality, and availability as determined by the Agency; must work such regularly-scheduled hours as are determined by the Agency.

The specific statements in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The Agency recognizes that an individual with a disability may require accommodation to perform a job function successfully. Consideration will be given to reasonable accommodations.