Receptionist

Manhattan Motorcars, Inc.; New York (NY); On-site; USD 24,796 - 33,062; Full time

Job summary

Manhattan Motorcars, Inc. is seeking a professional receptionist to join their team in New York, NY. The ideal candidate will have excellent communication skills and a positive demeanor, greeting customers and directing inquiries efficiently. Responsibilities include answering phones, scheduling appointments, and maintaining records. The position offers a competitive pay range of $18 to $24 per hour based on experience, making it an exciting opportunity for individuals seeking a dynamic work environment.

Qualifications

• Excellent communication skills are essential for interacting with customers and callers.
• An outgoing and positive demeanor is necessary for creating a welcoming atmosphere.
• Professional presentation reflects the company's image and respect for customers.

Responsibilities

• Answer dealership group phones, text messages, and emails.
• Greet and receive prospects and customers in the showroom.
• Direct customers to the correct department.
• Work cooperatively with the sales team.
• Update customer records regularly.
• Communicate professionally with callers and visitors.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming sales appointments.
• Assist in the dealer exchange process.
• Participate in customer satisfaction and retention processes.
• Maintain dealer records accurately.

Skills

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctuality

Ability to handle schedule flexibility

Job description

Manhattan Motorcars has an opportunity to join our team! We are looking for an enthusiastic, upbeat & professional person to staff our reception desk, greet our valued customers & direct callers to the appropriate destination within our state-of-the-art facility.

Responsibilities

• Answering dealership group phones, text messages, and emails
• Greeting and receiving prospects and customers in the showroom
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participate in customer retention process
• Maintaining dealer records including filing of documents, updating spreadsheets, etc.
• Creating and managing outgoing Fedex envelopes and USPS mail

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility
• Maintains a professional appearance

Compensation Range

• $18 / hr - $24 / hr, commensurate with experience.