Receptionist

BAM Dental Group; New Orleans (LA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Group health insurance

Paid time off and holidays

Free life insurance

401k Plan

Monthly bonus potential

Job summary

Exceptional Dental of Mid City in New Orleans, LA is seeking a Dental Receptionist to handle inquiries, scheduling, and administrative tasks. You will greet patients, collect information, and support office operations with a professional and friendly approach.

The role emphasizes accurate data entry, appointment coordination, and maintaining organized records in a medical office setting. High school diploma required; one year of office experience preferred.

Qualifications

• High School Diploma required; minimum formal education completed.
• One year of office experience preferred; familiarity with front-desk tasks is advantageous.

Responsibilities

• Answer, screen and forward calls, provide information and take messages.
• Schedule appointments and manage calendars for providers.
• Scan and file documents into patient charts and records.
• Process mail, messages and courier deliveries to the office.
• Check in patients and update appointment status as needed.
• Enter patient information into the computer system accurately.
• Maintain professional, pleasant and cooperative demeanor with patients.
• Demonstrate regular, punctual attendance and handle multiple deadlines.

Skills

Phone etiquette

Scheduling

Data entry

Documentation

Education

High School Diploma

Job description

Dental Receptionist

New Orleans, LA

Exceptional Dental of Mid City

Summary:

This position will answer inquiries and obtain information for the general public, patients, and visitors, provide information to callers, perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.

Exceptional Dental offers competitive pay and great benefits including:

• Group health insurance
• Paid time off and holidays
• Free life insurance
• 401k Plan
• Monthly bonus potential

Why Join the Exceptional Dental Team?

• Potential for Growth– As the company continually expands, opportunities for leadership and growth are abundant.
• Full Benefit Options- Employees have access to a full range of benefits for you and your family.
• Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
• Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
• Focus on Patient Care– The heart of all we do lies in providing the best care to our patients and making a positiveimpact on the daily lives of others.

Essential Functions:

• Answer, screen and forward calls providing information, taking messages and scheduling appointments.
• Memorize and use scripts effectively both over the phone and in person.
• Scan documents such as referrals, new patient paperwork, and record releases into patient’s chart
• Collect mail, messages and courier deliveries.
• Check in patients and maintain a sign in sheet
• Enter patient’s personal information into computer
• Determine which patients need a medical history update (once a year)
• Indicate a patient is ready to be seated by changing the status on the appointment
• Confirm next day and 3-day out appointments
• Print route slips for the next day’s appointments
• Report changes in the schedule and walk ins to staff as necessary
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Other duties and tasks, as assigned periodically.

Experience and Education:

• High School Diploma.

• One Year Office experience preferred.

Working Conditions/Physical Requirements:

• Sitting 80%
• Standing/walking 20%
• Medical, office, and lab setting.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.