Receptionist

STO Building Group; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan with employer

Life & AD&D Insurance

Paid time off

Paid Holidays

Employee Stock Purchase Plan

Job summary

Layton Construction in Nashville, TN seeks a friendly receptionist to greet visitors, direct them to the right offices, receive mail and packages, and manage outgoing mail and office deliveries during normal business hours.

The role also supports daily office operations, opens and closes the corporate offices, handles phone extensions, and coordinates supplies, with a focus on courteous service and reliable administrative support.

Qualifications

• High School diploma or equivalent is required.
• Typing speed of 40 wpm is preferred.
• Must operate a telephone console and standard office equipment.
• Ability to perform light clerical work like typing, filing, and sorting.
• Demonstrates strong communication and customer service skills.
• Ability to multitask and adapt in a busy reception area.

Responsibilities

• Greet and direct visitors to the appropriate offices.
• Receive and sort all mail and packages; process outgoing mail.
• Open and close corporate offices at the start and end of day.
• Program phone extensions and support basic office tech as needed.
• Maintain supplies and assist with general administrative tasks.
• Coordinate with internal teams to ensure smooth visitor flow.

Skills

Communication

Customer service

Telephone etiquette

Typing 40 wpm

Multi-tasking

Education

High School diploma or equivalent

Tools

Telephone system

Office equipment

Computer basics

Job description

Summary

The receptionist is responsible for greeting and directing all visitors to the Company’s corporate offices during normal business hours. The receptionist is also responsible for receiving and processing all items delivered to the Company’s office and for delivering incoming mail to office personnel and processing all outgoing mail and other materials. This position also performs other duties, which can be effectively performed at the receptionist work station, as assigned.

Duties

• Champions “The Layton Way” by delivering predictable outcomes for internal teams, external teams, and customers.
• Ensures that “Constructing with Integrity” is delivered by working with honesty, unity, safety, and quality of work.
• Courteously welcomes and assists all visitors as they arrive at the corporate offices.Contacts employees to let them know the visitor has arrived.
• Receives all incoming mail, packages, and plans. Ensures packages and plans are returned.
• Opens and closes corporate offices at the beginning and end of each business day.
• Coordinates the pick-up of all outgoing express packages.
• May sort Monday morning mail for morning delivery.
• Publishes monthly birthday list and purchases monthly birthday treats for office personnel birthday celebration.
• Programs phone extensions for new office hires and extension changes.
• Prepares monthly listings, logs, and correspondence as assigned.
• Ensures packaging supplies are well stocked.
• Performs other related duties as assigned.

Qualifications

• Communication, Verbal: Expresses self clearly and effectively when talking with individuals and groups. Demonstrates poise and mastery of language in expressing self.
• Contacts:Initiates contact with strangers easily.
• Customer Service Orientation: Is responsive to service requests and issues. Follows up issues timely to ensure effective resolution.
• Information Retrieval: Develops a system that provides access to specific information.Shows ability to retrieve and deliver information.
• Integrity: Maintains the high standards of ethics, conduct and organizational policies in job-related activities.
• Interpersonal Relations: Maintains effective relationships with others. Uses tact. Is sensitive to feelings and needs of others. Shows ability to solve human grievances.
• Multi-Tasks:Is able to handle multiple tasks simultaneously.
• Flexibility: Willing to modify plans and behavior when necessary to meet a goal.
• Professionalism: Displays professional appearance and conduct. Makes a good impression on others.
• The ability to operate telephone console and other office equipment, such as computer, printer, copier, and fax.
• Ability to perform essential duties and responsibilities efficiently, accurately, and safely, with or without reasonable accommodation, and without posing a threat of harm to self or others.
• High School diploma or equivalent.
• Ability to perform light clerical work, such as typing, filing, and sorting.
• Ability to type 40 wpm.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 401(k) retirement plan with employer match
• Life & AD&D Insurance
• Long-term Disability Insurance
• Short-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Home & Auto Insurance
• Family Support
• Pre-tax Paid Parking/Public Transportation
• Paid time off
• Time Away Benefits
• Paid Holidays
• Group Legal
• Employee Stock Purchase Plan
• Identity Theft Protection
• Group Legal
• Pet Insurance
• Employee Assistance Program

EEO Statement

Layton Construction is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics