Receptionist

Communicare-Health-Services; Morgantown (WV); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

CommuniCare Health Services seeks a Full Time Receptionist at Morgantown Healthcare Center to greet visitors, answer calls, and provide clerical support in a healthcare setting.

The role emphasizes courtesy, accuracy in messaging, and adherence to center policies while supporting team members and maintaining a positive image for the facility.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Healthcare setting experience preferred.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Skills

Customer service

Telephone etiquette

Teamwork

Education

High School diploma or GED

Job description

Job Address:30 Mon General Dr Morgantown, WV 26505Morgantown Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Receptionist to join our team.PURPOSE/BELIEF STATEMENT:The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.JOB DUTIES & RESPONSIBILITIESAnswer telephone, determine nature of call, and direct caller to appropriate individual or departmentTake accurate messages when personnel are unavailable and ensure accurate deliveryOperate paging/telephone system as requiredGreet and direct visitors to the appropriate personnelProvide administrative support as assignedParticipate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.Perform other related activities as assigned or requested.Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.QUALIFICATIONS & EXPERIENCE REQUIREMENTSHigh School diploma or GED requiredPrevious receptionist experience requiredPrior work/life experiences, preferably in a healthcare setting.BenefitsAs a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.About UsA family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, \"to reach out with our hearts and touch the hearts of others.\" Through this effort we create \"Caring Communities\" where staff, residents, clients, and family members care for and about one another.