Receptionist

Crestwood Health Care Center; Missouri; Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Telemedicine access

Unlimited support access

Mayo Clinic programs

Résumé du poste

Crestwood Health Care Center in Missouri is seeking a compassionate Receptionist to warmly greet residents, families, and visitors, answer phones, manage the front desk, and provide information about the facility.

The role requires a high school diploma, strong communication and organizational skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced healthcare setting. Weekend and holiday shifts are required.

Qualifications

• Must have strong verbal and written communication skills.
• Experience as a receptionist or front desk role in health care is preferred.
• Proficient with Microsoft Office and office equipment.
• Ability to work independently, multitask, and prioritize in a fast-paced environment.

Responsabilités

• Greet residents, families, and visitors in a warm, professional manner.
• Answer and direct incoming phone calls.
• Manage the front desk to keep it clean, organized, and welcoming.
• Provide facility information to visitors and callers.
• Maintain visitor logs and ensure safety protocols are followed.
• Schedule appointments for residents, staff, and visitors.
• Assist with administrative tasks such as filing and data entry.
• Sort and distribute mail and packages.
• Monitor supplies for the reception area.

Connaissances

Verbal communication

Written communication

Customer service

Organization

Multitasking

Professional appearance

MS Office

Attention to detail

Formation

High school diploma or equivalent

Outils

Microsoft Office Suite

Description du poste

We are seeking individuals with genuine empathy and patience to help care for our residents' needs. Applicants must have a caring approach and be willing to care for the needs of patients and the team. Pillars for successful employment are work ethic, integrity, and competence.
We are currently seeking a Receptionist.

Job Responsibilities and Duties:

• Greet and assist residents, families, and visitors in a warm, professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff.
• Manage the front desk and reception area to ensure it is clean, organized, and inviting.
• Provide information to visitors and callers regarding the facility, policies, and services offered.
• Maintain visitor logs and ensure compliance with security and safety protocols.
• Schedule and coordinate appointments for residents, staff, and visitors as needed.
• Assist with administrative tasks, such as filing, data entry, and maintaining records.
• Sort and distribute incoming mail, packages, and other deliveries.
• Monitor and maintain supplies for the reception area.
• Collaborate with other departments to ensure seamless communication and support.
• Handle emergency situations promptly by contacting the appropriate personnel or emergency services.
• High school diploma or equivalent required; additional education or training in office administration is a plus.

Requirements:

• High school diploma or equivalent required; additional education or training in office administration preferred
• Previous experience as a receptionist or in a front desk role, ideally in a health care setting
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers)
• Ability to work independently, multitask, and prioritize in a fast-paced environment
• Professional appearance and demeanor
• Compassionate, customer-service-oriented approach with sensitivity to residents and families
• Availability to work 12-hour shifts, including weekends and holidays

Benefits:

• Health Insurance
• Dental Insurance
• Disability Insurance
• Vision Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off

Additional Benefits:

• Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more- designed to support your personal and family well-being.
• Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!