Receptionist

Milford Health & Rehabilitation Center; Milford (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Defined contribution retirement

Training & mentorship

Professional growth

Supportive work environment

Job summary

Milford Health & Rehabilitation Center is seeking a friendly receptionist to be the first contact for residents, families, and visitors. You will greet people, handle inquiries, and coordinate appointments in a welcoming environment.

The role offers entry-level growth in long-term care with training, a supportive team, and a competitive pay starting at USD 19.62/hour, plus benefits and opportunities for advancement.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous receptionist or customer service experience preferred.
• Proficient in using office equipment and computer applications.
• Empathy and understanding towards residents and their families.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism.
• Manage phone calls, emails, and inquiries promptly and efficiently.
• Receive inquiries and release information per policies and procedures.
• Coordinate appointments, meetings, and resident activities.
• Receive newspapers, mail, and gifts for residents.

Skills

Interpersonal skills

English proficiency

Receptionist experience

Customer service

Empathy

Education

High school diploma or equivalent

Tools

Office equipment

Job description

- A US News & World Report Best!

Milford Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work and US News & World Report Best for Short-Term Rehab , we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location: 195 Platt Street, Milford, Connecticut, 06460

What You'll Do:

As a receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position also offers a fantastic opportunity to earn while you learn more about long-term care and its many career opportunities.

Key Responsibilities:

• Greet and assist visitors, residents, and families with warmth and professionalism
• Manage phone calls, emails, and inquiries promptly and efficiently
• Receives inquires and releases information in accordance with established policies and procedures
• Coordinate appointments, meetings, and resident activities
• Receives newspapers, mail, and gifts for residents

If you are passionate about fostering a warm, positive and inclusive atmosphere, in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a receptionist!

What We Offer

As an affiliate of National Health Care, our Milford team enjoys:

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environmentthe chance to make a meaningful difference in the lives of our residents

Rate of Pay Starting from USD $19.62/Hr.

What You'll Bring:

Qualifications of a Receptionist include:

• High school graduate or equivalent preferred
• Ability to read, write and comprehend English
• Excellent interpersonal and communication skills
• Previous experience in a receptionist or customer service role preferred
• Proficient in using office equipment and computer applications
• Empathy and understanding towards the needs of residents and their families

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.