Receptionist

National Health Care Associates; Milford (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Mentorship

Growth opportunities

Supportive environment

Meaningful work

Job summary

Milford Health & Rehabilitation, affiliated with National Health Care Associates, Inc., seeks a friendly receptionist to warmly welcome residents, families and visitors and to coordinate inquiries within our long-term care setting.

This entry‑level role includes comprehensive training, mentorship and clear opportunities for professional growth while helping create a caring community atmosphere for all who come through our doors.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous receptionist or customer service experience preferred.
• Proficient in using office equipment and computer applications.
• Empathy and understanding towards the needs of residents and families.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism.
• Manage phone calls, emails, and inquiries promptly and efficiently.
• Receives inquires and releases information in accordance with established policies and procedures.
• Coordinate appointments, meetings, and resident activities.
• Receives newspapers, mail, and gifts for residents.

Skills

Receptionist

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Office equipment

Computer applications

Job description

A US News & World Report Best!

Milford Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work and US News & World Report Best for Short-Term Rehab, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location: 195 Platt Street, Milford, Connecticut, 06460

What You\'ll Do

As a receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position also offers a fantastic opportunity to earn while you learn more about long-term care and its many career opportunities.

Key Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism


• Manage phone calls, emails, and inquiries promptly and efficiently


• Receives inquires and releases information in accordance with established policies and procedures


• Coordinate appointments, meetings, and resident activities


• Receives newspapers, mail, and gifts for residents

What We Offer

• Competitive compensation and benefits package including a 10% defined contribution retirement plan


• Comprehensive training and mentorship


• Opportunities for professional growth and development


• Supportive and collaborative work environment


• The chance to make a meaningful difference in the lives of our residents

Rate of Pay

Starting from USD $19.62/Hr.

What You\'ll Bring

• High school graduate or equivalent preferred


• Ability to read, write and comprehend English


• Excellent interpersonal and communication skills


• Previous experience in a receptionist or customer service role preferred


• Proficient in using office equipment and computer applications


• Empathy and understanding towards the needs of residents and their families

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.