Receptionist

Mission Pet Health; Middleton (ID); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

Health insurance

Dental and Vision

401k retirement

Job summary

Mission Pet Health is seeking a friendly receptionist in Meridian, Idaho. You will greet clients, manage appointments, and process payments while supporting a collaborative veterinary team.

The role emphasizes compassionate client service, organized record-keeping, and a flexible schedule with some weekend availability. Benefit offerings support health, retirement, and pet care discounts.

Qualifications

• Excellent customer service and animal-loving attitude.
• Exceptional communication with the ability to stay calm under pressure.
• Strong organizational skills to multitask in a fast-paced clinic.
• Flexible schedule, including some weekends and holidays.
• Experience with veterinary software is preferred.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records, schedule appointments, and handle transactions.
• Educate clients on preventative care and hospital services.
• Provide a calming, empathetic presence and treat every pet with care.

Skills

Customer service

Communication

Organization

Team player

Flexible schedule

Weekend availability

Tools

Vet software

Job description

You are invited to join the highly respected Intermountain Pet Hospitals in Meridian, Idaho, where quality medicine is the foundation of everything we do. Our dedication to excellence is demonstrated by our designation as an AAHA Certified practice, reflecting our commitment to the highest standards of veterinary care. Furthermore, our veterinarians are Fear Free Certified, ensuring we focus on patient comfort and low-stress handling in all interactions. The community recognizes this commitment, honoring us with an excellent 4.7-star Google rating. If you are ready to put your passion for medicine into practice alongside a collaborative and experienced team, this is where you can do your best work. Joining Intermountain Pet Hospitals means becoming a key member of a well-established practice dedicated to mutual support. We prioritize an environment where every teammate feels valued and can succeed professionally. While we focus on localized support, as part of a larger network, you benefit from a culture that actively promotes education and internal advancement. We are looking for collaborative individuals ready to step into a fast-paced environment that offers same-day appointments and urgent care services, ensuring you are constantly developing your clinical skills alongside supportive colleagues. We pride ourselves on offering comprehensive, sophisticated medical services for small animals and exotic pets. Your scope of practice here will be broad, encompassing essential Wellness and Prevention, advanced Testing and Diagnostics, and complex Surgical Procedures. The ability to handle high-level cases is paramount, especially since we offer dedicated Urgent Care services and advanced care options. Our commitment to AAHA standards means we operate with the best protocols and equipment, allowing you to focus completely on providing exceptional patient care without compromising standards. Intermountain Pet Hospitals is located in Meridian, Idaho, a location that offers significant opportunity to expand your veterinary career. We are conveniently located to serve a growing client base that relies on us for extended weekday hours, which translates to diverse case exposure for our professional teammates. You will be working within a community that has consistently shown its trust in our team, evidenced by our high client ratings, making this an ideal place to establish yourself and build lasting professional relationships.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$18 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow.

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer.

We embrace diversity and are committed to creating an inclusive environment for all employees.