Receptionist

McCashland, Kirby & Associates; Lincoln (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

An insurance agency in Lincoln, Nebraska is seeking a dependable receptionist to deliver outstanding customer service and assist with administrative tasks. The ideal candidate will manage client interactions, support insurance agents, and maintain an organized reception area. Experience in customer service and proficiency in Microsoft Office are preferred. This role offers comprehensive benefits including health insurance and paid time off.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• 2 years experience in an office or customer service role.
• Professional demeanor and positive attitude required.
• Ability to handle confidential information.

Responsibilities

• Greet clients and visitors professionally.
• Answer incoming calls and manage communication.
• Support insurance agents with administrative tasks.
• Maintain an organized reception area.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Attention to detail

Customer service skills

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Overview

McCashland Kirby Insurance Agency is seeking a friendly, organized, and dependable receptionist to be the first point of contact for our insurance agency. The ideal candidate will provide outstanding customer service to clients, assist with administrative duties, and help ensure smooth day-to-day operations in a fast-paced office environment.

Key Responsibilities

• Greet clients and visitors in a professional and welcoming manner
• Answer incoming calls, direct inquiries, and manage voicemail and email communication
• Support insurance agents with data entry, policy documentation, and client correspondence
• Process incoming and outgoing mail, payments, and policy documents
• Maintain a clean, organized, and professional reception area
• Assist with updating client information in the agency management system
• Provide general administrative support to the agency team as needed

Qualifications

• 2 years experience in an office or customer service role (insurance experience a plus)
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software
• Professional demeanor, positive attitude, and ability to handle confidential information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.