RECEPTIONIST

Spring Mountain Treatment Center; Las Vegas (NV); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

Medical/dental/vision plans

401(k) with company match

Tuition financing

Job summary

Spring Mountain Treatment Center, a 110-bed mental health facility, is seeking a part-time weekend receptionist to greet visitors, answer phones, manage the front desk, and coordinate deliveries and patient flow. You will support transport logs, intake processes, and discharge routing, while maintaining accurate logs and ensuring courteous, professional communication with staff, patients, and families.

Previous office experience and proficiency with Microsoft Office are preferred.

Qualifications

• Minimum High School diploma or equivalent required.
• Minimum of two years relevant experience in a psychiatric setting/patient care preferred.
• Strong communication skills, i.e., reading, writing, and speaking.
• Ability to follow both written and verbal instructions.
• Thorough knowledge of how to access local resources.
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment, i.e. fax machines and printers.
• Ability to be resourceful and proactive when issues arise.
• Understand and honor the established hospital rules, regulations and Policy and Procedures
• Good leadership qualities which includes self-control, patience, and empathy
• New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:00 am - 4:30 pm Monday through Friday
• Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check)

Responsibilities

• Consistently answers phones and directs calls to appropriate departments.
• Files the daily visitor logs and patient specific visitor sign ins.
• Distributes mail, receives UPS, FedEx, and other deliveries. Ensures appropriate department is notified timely that deliveries are in the building. Applies appropriate postage and logs postage usage in spreadsheet.
• Ensures proper payroll pick up procedures are followed.
• Mailing and shipping outside the facility.
• Accurately record Transports & Walk Ins to assist multiple departments with a visual of heavy traffic times daily.
• Patient belongings forms completed timely, delivery to units, filing belonging forms.
• Inquiry calls, ambulance and walk in process.
• Appropriately routing discharge sheets and bed changes.
• Manage calls during patient phone times.
• Manage visitors on patient visits, therapy sessions or discharge.
• Performs other duties as assigned/required by this position.

Skills

Strong communication skills

Microsoft Office proficiency

Phone etiquette

Education

High School diploma or equivalent

Job description

Responsibilities

Spring Mountain Treatment Center is a 110-bed mental health facility providing acute crisis stabilization services for adults, teens, and children in a secure inpatient setting since 2001. Our individualized treatment includes a structured, therapeutic environment, intensive physician involvement and oversight, and daily group and educational programs. We provide a caring and healthy environment that gives individuals a chance to make positive changes.

Website: https://www.springmountaintreatmentcenter.com

Spring Mountain Treatment Center is currently seeking a dynamic professional to join our team as a part-time, weekend Receptionist. The Receptionist answers the multi-telephone console, directs calls, monitors, greets and directs all visitors entering the building. Completes tasks related to taxis, mail, UPS shipments and discharge sheet routing. Performs reception process maintenance tasks such as patient/case manager log and youth visitor lists for screening.

Job Duties/Responsibilities:

• Consistently answers phones and directs calls to appropriate departments.
• Files the daily visitor logs and patient specific visitor sign ins.
• Distributes mail, receives UPS, FedEx, and other deliveries. Ensures appropriate department is notified timely that deliveries are in the building. Applies appropriate postage and logs postage usage in spreadsheet.
• Ensures proper payroll pick up procedures are followed.
• Mailing and shipping outside the facility.
• Accurately record Transports & Walk Ins to assist multiple departments with a visual of heavy traffic times daily.
• Patient belongings forms completed timely, delivery to units, filing belonging forms.
• Inquiry calls, ambulance and walk in process.
• Appropriately routing discharge sheets and bed changes.
• Manage calls during patient phone times.
• Manage visitors on patient visits, therapy sessions or discharge.
• Performs other duties as assigned/required by this position.

Benefits & Rewards Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off (full-time and part-time positions)
• Excellent Medical, Dental, Vision and Prescription Drug Plans (full-time and part-time positions)
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Requirements:

• Minimum High School diploma or equivalent required
• Minimum of two years relevant experience in a psychiatric setting/patient care preferred
• Strong communication skills, i.e., reading, writing, and speaking
• Ability to follow both written and verbal instructions
• Thorough knowledge of how to access local resources
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment, i.e. fax machines and printers
• Ability to be resourceful and proactive when issues arise
• Understand and honor the established hospital rules, regulations and Policy and Procedures
• Ability to follow both written and verbal instructions
• Good leadership qualities which includes self-control, patience, and empathy
• New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:00 am - 4:30 pm Monday through Friday
• Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check)

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.