Receptionist

FreedomRoads, LLC; Kansas; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Tuition Reimbursement

On-the-job training

Medical, dental, vision benefits

Job summary

Camping World Holdings, Inc. is seeking a Receptionist to join our team. You will be the first point of contact, greet customers, and set a positive tone for every interaction.

The position involves coordinating front desk activities, directing VIPs, and supporting the sales team with timely information and excellent service. The successful candidate will have a high school diploma, prior customer service experience, and strong communication and multitasking skills.

Qualifications

• Proven customer service experience preferred.
• Strong interpersonal and presentation skills.
• Ability to take initiative and lead when needed.
• Excellent organizational and multitasking abilities.

Responsibilities

• Serve as the first point of contact for customers.
• Greet and assist customers, setting a positive tone.
• Direct VIP appointments and guide customers to the appropriate team members.
• Answer and route inbound phone calls and manage front desk activities.
• Record and track calls in the CRM system.
• Support customers with inquiries at the reception desk.

Skills

Interpersonal skills

Initiative & leadership

Organization & multitasking

Customer service experience

Education

High school diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.

What You’ll Do:

• First point of contact for customers
• Greet and welcome customers
• Set tone for a positive customer experience
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Coordinate front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Assist customers with any questions directed to the reception desk
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

What You’ll Need to Have for the Role:

• High School education or equivalent
• Previous experience in a high-standard customer service environment preferred
• Excellent interpersonal, presentation and relationship-building skills
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
• Strong organizational skills with the ability to multitask
• Ability to effectively respond to and meet the needs of a diverse client base
• Computer skills: MS Office
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

General Compensation Disclosure

Pay Range: $14.00-$17.56 Hourly

• In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities.
• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
• Part-time associates are offered access to dental & vision coverage!
• For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966. We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.