Receptionist

Infinity Healthcare Consulting; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Infinity Healthcare Consulting is seeking a Receptionist to manage front desk operations and provide clerical support across multiple disciplines in a healthcare facility. The role includes handling accounts payable, purchasing, and overseeing front desk functions to ensure smooth daily operations.

The ideal candidate will interact with residents, families, and staff in a calm, respectful manner, uphold confidentiality, and support compliance with applicable regulations and company policies.

Qualifications

• Demonstrates ability to manage front desk operations.
• Provides clerical support to multiple disciplines.
• Manages accounts payable and purchasing for departments.

Responsibilities

• Attends mandatory in-services by the employee's anniversary date.
• Acts as active member of the interdisciplinary team.
• Adjusts to changes in unit/shift assignments to meet facility needs.
• Provides clerical support to the Administrator and respective disciplines.
• Answers phones, runs facility errands, and maintains personnel files.
• Oversees purchasing and accounts payable for all departments.
• Updates and preserves all current facility contracts.
• Maintains and updates physician licensure, credentials and insurance information.
• Complies with Code of Conduct and Corporate Compliance.
• Participates in orientation of new staff and fosters a positive atmosphere.
• Creates a warm, calm environment throughout the facility.
• Exhibits patience, tact, and enthusiasm with residents.

Skills

Front desk

Clerical support

Accounts payable

Purchasing

Customer service

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee's anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident's Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning