Receptionist

Camping World; Hugo (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Receptionist to be the first point of contact for customers and to greet them warmly, setting a tone for a positive experience. You will help direct VIP appointments and coordinate front desk activities, including handling incoming calls and guiding callers to the right team.

The ideal candidate will have a High School education, customer service experience, strong interpersonal and organizational skills, and the initiative to take charge when needed.

Qualifications

• High School education or equivalent.
• Experience in a high-standard customer service environment preferred.
• Excellent interpersonal and relationship-building skills.
• Ability to take initiative with leadership qualities.
• Strong sense of personal responsibility and reliability.
• Strong organizational skills with multitasking ability.
• Proficient with MS Office applications.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers.
• Set tone for a positive customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic with total commitment to success every day.
• Assist customers with any questions directed to the reception desk.
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary.

Skills

Customer service experience

Interpersonal skills

Leadership & initiative

Multitasking abilities

Reliability & accountability

Strong organizational skills

MS Office proficiency

Education

High School diploma / GED

Tools

MS Office

Job description

Camping World is seeking a Receptionist for our growing team.

Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.

What You’ll Do:

• First point of contact for customers

• Greet and welcome customers

• Set tone for a positive customer experience

• Check in VIP appointments and direct customers to the appropriate team member(s)

• Coordinate front desk activities including answering and directing incoming phone calls

• Track incoming sales calls in our CRM

• Maintain a strong work ethic with total commitment to success every day

• Assist customers with any questions directed to the reception desk

• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

What You’ll Need to Have for the Role:

• High School education or equivalent

• Previous experience in a high-standard customer service environment preferred

• Excellent interpersonal, presentation and relationship-building skills

• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation

• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team

• Strong organizational skills with the ability to multitask

• Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office

• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range:

$14.00-$17.56 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.