Receptionist

Brookdale Senior Living; Homewood (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Paid Time Off

Tuition reimbursement

Employee discounts

Job summary

Brookdale Senior Living in Homewood, Alabama, is seeking a Receptionist to welcome visitors, handle mail, and respond to resident emergencies. Ideal candidates will have excellent communication skills and a background in customer service.

This position offers opportunities for professional growth and a full suite of health benefits. Brookdale is recognized for its commitment to diversity and encourages former military members to apply.

Qualifications

• Experience in customer service or a similar role.
• Ability to handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.

Responsibilities

• Greet visitors and direct them as needed.
• Handle incoming and outgoing mail.
• Respond to resident emergencies according to protocol.

Skills

Communication skills

Organizational skills

Customer service

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Partern and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

What it takes to be a Receptionist at Brookdale

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.