Receptionist

Warner Norcross + Judd LLP; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Firm-paid life insurance and short/dis

401(k) with employer contribution

Paid time off and firm holidays

Wellness programs

Employee assistance program

Job summary

Warner Norcross + Judd LLP is seeking a Receptionist/Hospitality Assistant for our Grand Rapids office. This full-time, on-site role supports meetings, events, and office operations, greeting visitors and coordinating conference room readiness, food and beverage service, and administrative tasks.

Hours are Monday–Friday, 7:30 am–4:30 pm. The candidate should be organized, professional, and able to manage multiple priorities while maintaining a polished demeanor.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and welcome firm members, clients, and guests professionally.
• Notify arrivals and manage reception flow.
• Maintain conference rooms and ensure presentation readiness.
• Coordinate conference room reservations and scheduling.
• Support meetings and firm events setup and cleanup.
• Provide general administrative support (ordering lunches, filing, copying, scanning, expense reports).
• Stock and maintain kitchen/break room areas; arrange business meal logistics.
• Arrange restaurant reservations for business meals as needed.
• Coordinate delivery of food, beverages, and other items; run errands as required.
• Occasional after-hours event support and desk coverage when needed.

Skills

Excellent communication

Interpersonal skills

Discretion with confidential info

Microsoft Office

Education

High school diploma or equivalent

Receptionist/customer service experience preferred

Tools

Microsoft Office Suite

Job description

Description

About the Position

Warner Norcross + Judd is seeking a Receptionist/Hospitality Assistant to join our general services team in Grand Rapids. This role presents a professional, hospitality-centered view of the firm to clients, guests and firm members. In addition to greeting visitors and managing the reception area, the Receptionist/Hospitality Assistant supports meetings, events, and the day-to-day operations of the office by coordinating conference room readiness, arranging food and beverage service, maintaining client-facing spaces, and providing administrative support.

This role is full time based in our Grand Rapids, MI office. The hours will be Monday through Friday 7:30 am - 4:30 pm and fully on-site.

What You'll Do

• Greet and welcome firm members, clients, and guests in a professional, courteous, and friendly manner.
• Notify firm members promptly of client and guest arrivals.
• Maintain conference rooms, ensuring they are clean, organized, and presentation ready.
• Coordinate conference room reservations and scheduling.
• Assist with the setup, support, and cleanup of meetings and firm events.
• Provide administrative support, including ordering lunches, filing, copying, scanning, and processing expense reports.
• Stock, organize, and maintain kitchen, break room, and food preparation areas.
• Arrange restaurant reservations for business dinners as requested.
• Pick up or coordinate the delivery of food, beverages, and other work-related items, and perform business-related errands as needed.
• Opportunity to support occasional after-hours meetings and events, including setup, event assistance, and cleanup.
• Provide receptionist desk coverage as needed.

Physical Demands

The above list is not intended to be all inclusive but provides a general framework for the position. Other related responsibilities will arise from time to time and be assigned to department members.

The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.

What Makes You Successful

Successful candidates are organized, detail-oriented, and able to effectively manage multiple priorities while maintaining a polished and professional demeanor. They communicate well, listen attentively, adapt to changing needs, and consistently demonstrate flexibility, reliability, and a willingness to support the team wherever needed.

About You

Experience, Education, and Training

• High school diploma or equivalent
• Previous experience in a receptionist or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to handle privileged and confidential information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

What sets Warner Apart

At Warner Norcross + Judd, we know that talented professionals have choices. That's why we've built a workplace that supports your success both professionally and personally.

Benefits Designed to Support You

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Firm-paid life insurance and disability coverage
• 401(k) with employer contribution or match, depending on plan design
• Generous paid time off and leave programs
• Paid firm holidays
• Wellness programs
• Employee assistance program
• Professional development and growth opportunities

Why People Choose Warner

At Warner, our culture is guided by our motto: "Fun, Pride + Profit...in that Order." We believe people do their best work when they feel connected to their colleagues, supported in their careers, and empowered to maintain balance in their lives.

• A collaborative environment where teamwork and mutual respect are valued
• Meaningful opportunities to grow your skills and advance your career
• A commitment to diversity, equity, and inclusion that encourages participation and leadership at every level
• Flexibility that supports both professional achievement and personal well-being
• A firm that invests in its communities through charitable giving, volunteerism, and scholarship programs
• Colleagues who are passionate about delivering exceptional service while enjoying the work they do

About Warner

Warner is a full-service corporate law firm with 230+ attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit www.wnj.com, or connect on LinkedIn or Facebook.