Receptionist

Sierra Meadows Behavioral Health; Fresno (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Tatum Psychology Employment Group is seeking a Receptionist to be the first point of contact for clients and vendors. You will handle front desk duties, greet visitors, answer phones, and respond to general inquiries for a medical practice.

The role supports office operations, processes payments, manages files, and collaborates with clinical and administrative staff. Strong customer service and confidentiality are essential.

Qualifications

• High School Diploma or GED.
• Minimum of one year of customer service experience.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and as part of a team.
• Experience working with diverse populations and commitment to equity/diversity initiatives.
• Written and oral communication skills sufficient to perform essential functions.
• Ability to maintain confidentiality of patient, employee, and company proprietary information.
• Proficiency with word processing and database/spreadsheet applications.
• Valid Driver's License.

Responsibilities

• Answer phones, greet clients, and respond to general inquiries for a medical practice.
• Check in patients, track attendance, and collect payments.
• Open mail, organize files, and scan/mail documents.
• Provide light administrative support to employees.
• Assist clinical and administrative staff with clerical duties.
• Maintain lobby area and ensure cleanliness and company standards.
• Order supplies and manage office logistics.

Skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork

Confidentiality

Time management

Education

High School Diploma or GED

Job description

General Description Of The Position

The Receptionist at Tatum Psychology Employment Group is the first point of contact for clients and vendors for our company. The receptionist is responsible for general office tasks, including, but not limited to answering phones, greeting clients, and responding to general inquires for a medical practice.

Full-time Description

General Description Of The Position

The Receptionist at Tatum Psychology Employment Group is the first point of contact for clients and vendors for our company. The receptionist is responsible for general office tasks, including, but not limited to answering phones, greeting clients, and responding to general inquires for a medical practice.

Work Schedule: Monday - Friday 8:00am - 4:30pm

Pay Range: $18 - $20

Essential Functions

• Front Desk and Client Services
• Answers phones, greets clients, and responds to general inquiries for a medical practice.
• Confers with patients by telephone or in person and responds to inquiries about services.
• Represents the company to all employees, patients, visitors, and vendors in a positive light.
• Checks in patients, tracks attendance of current attending patients, presents patients with program packet at the time of admission, and collects payments.
• Office and Facility Management Support
• Opens mail, organizes office files, and scans/mails documents.
• Provides light administrative support to employees.
• Assists clinical and administrative staff with clerical duties.
• Office and Facility Management
• Manages the lobby, maintaining a clean and orderly environment and ensuring company standards are being met.
• Managers and order supplies for the office and clients.

Additional Functions

• Performs other duties as may be assigned.
• Follows and supports TPEG policies and procedures.
• Works collaboratively and cooperatively with internal and external partners.
• Represents TPEG, Inc., by embodying the mission, vision and values of the organization.
• Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.)
• Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.
• Displays creativity and vision in recommending new tactics and strategies.
• Expands and updates job knowledge through educational opportunities and professional learning.

The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

• EDUCATION: High School Diploma, or GED.
• RELATED EXPERIENCE: Minimum of one (1) year of customer service experience.
• SKILLS: Strong interpersonal, communication, and organizational skills. Ability to work independently and as part of a team.
• OTHER EXPERIENCE / SKILLS REQUIRED:
• Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations.
• Familiarity with equity and/or diversity initiatives within an organization.
• Written and oral communication skills sufficient to perform essential functions.
• Demonstrated ability to maintain confidentiality, regarding patient, employee, and company proprietary information.
• Demonstrated ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.
• Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.
• Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.
• Demonstrated ability to organize time and other resources to perform multiple tasks.
• Demonstrated ability to complete work accurately and in a timely manner with attention to detail.
• Demonstrated ability to work well with others and to provide effective team leadership.
• Proficiency in word processing and database and/or spreadsheet applications.
• Physical and mental attributes sufficient to perform essential functions.
• Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees.
• Valid Driver's License

Preferred Qualifications

• Bilingual
• Proficient in English Language
• Proficient communicator

Working Conditions

• Work settings vary from offices, program sites, and stakeholder locations
• Travel modes can include the use of company or personal transportation

Salary Description $18 - $20 / HR