Patient Care Front Desk Specialist

Paylocity; Fresno (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Tatum Psychology Employment Group in Fresno, CA is seeking a Receptionist to be the first point of contact for clients and vendors. The role includes answering phones, greeting clients, and handling general inquiries for a medical practice with a Monday–Friday 8:00am–4:30pm schedule.

Responsibilities include front desk duties, client services, basic office support, lobby management, and processing payments. A High School Diploma or GED and 1 year of customer service are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of customer service experience.
• Ability to work independently and as part of a team.
• Proficiency in word processing and basic database/ spreadsheet apps.

Responsibilities

• Answers phones, greets clients, and responds to general inquiries for a medical practice.
• Confers with patients by telephone or in person and answers questions about services.
• Represents the company positively to employees, patients, visitors, and vendors.
• Checks in patients, tracks attendance, presents packets, and collects payments.
• Provides light administrative support and assists staff with clerical duties.

Skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork

Independent work

Confidentiality

Education

High School Diploma or GED

Tools

Word processing

Databases/Spreadsheets

Job description

Tatum Psychology Employment Group in Fresno, CA is seeking a Receptionist to be the first point of contact for clients and vendors. The role includes answering phones, greeting clients, and handling general inquiries for a medical practice with a Monday–Friday 8:00am–4:30pm schedule.

Responsibilities include front desk duties, client services, basic office support, lobby management, and processing payments. A High School Diploma or GED and 1 year of customer service are preferred.