Receptionist

AID of Indiana; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

AID of Indiana in Fort Wayne, IN is seeking an entry-level receptionist to support daily front-desk operations. You will greet visitors, answer phones, manage schedules, and assist administration while maintaining a welcoming, organized workspace.

The role requires strong multitasking, basic computer skills, and the ability to lift up to 50 lbs. Preference given to applicants with experience assisting individuals with intellectual disabilities and a valid driver’s license.

Qualifications

• Must be organized, able to multitask and use basic computer applications.
• Experience with individuals with intellectual disabilities preferred.
• Valid driver’s license and current auto insurance preferred.

Responsibilities

• Reports to Office Manager.
• Opens and closes expected hours of operation Mon-Fri 9am-4:30pm.
• Greet guests upon arrival.
• Ensure appropriate sign-in by visitors.
• Water plants and keep reception area tidy.
• Escort guests to meeting rooms when needed.
• Direct deliveries to the appropriate admin staff.
• Answer phones and transfer calls to the appropriate admin.
• Manage missed calls and email notifications.
• Use a telephone headset at the front desk.
• Take detailed messages for admins.
• Respond to emails within 24-48 hours.
• Scan and copy documents as needed for employees.
• Maintain stocked waiting area with business materials.
• Mop, dust, and disinfect common areas; clean bathrooms twice weekly.
• Assist with scheduling conference rooms and events.
• Perform other duties as assigned.

Skills

Organized

Multitask

Basic Computer skills

Job description

Job Details

Level: Entry

Job Location: Fort Wayne, IN 46818

Roles & Responsibilities:

• Reports to Office Manager
• Opens and closes expected hours of operation Mon-Fri 9am-4:30pm
• Greets guests upon arrival
• Make sure appropriate entities sign in
• Water plants
• Walk guests to the appropriate meeting room if applicable
• Makes sure all deliveries go to the appropriate admin
• Answering the phone and transferring calls to the appropriate admin
• Maintain excessive missed calls (3 or more)
• Informing admin by email or Google Chat of a missed call, mail, message taken
• Use a telephone headset when away from front desk
• Takes detailed messages for appropriate admin
• Answers emails within 24-48 hours
• Scans and makes copies when needed for Employees
• Makes sure the waiting area stays stocked with business cards, newsletters, calendars, and other appropriate business material
• Able to assist admin while staying in the reception area
• Keeps office presentable, including but not limited to Dusting
• Vacuumig
• Disinfectig Kitchen-et
• Mop and Clean Bathrooms on Tuesdays and Thursdays
• Demonstrates AID culture, Motto, Mission Statement, and Customer Service Promise.
• Oversight to make sure all conference room are presentable after and before meetings (dusting, vacuum, disinfecting, stocked)
• Assisting with scheduling conference rooms
• Collect trash at the end of the day
• Weekly checks outside the perimeter of the office for trash (cigarette buds, cardboard, napkins, etc.)
• Help departments scan files
• Assist with activities and parties as needed
• Must be able to lift 50lbs
• All other duties assigned

QualificationsPreferred Skills:

• Organized; Ability to Multitask; and Basic Computer skills
• Has experience working with individuals with Intellectual Disabilities, Valid Driver's License; and Current Auto Insurance.