Receptionist

OneWater Marine Inc.; Fort Myers (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

OneWater Marine Inc. in Fort Myers seeks a receptionist to be the first point of contact for customers, helping create a welcoming environment and supporting daily store operations.

The ideal candidate is passionate about delighting customers with strong verbal and written communication, excellent customer service, and the ability to assist with administrative tasks and on-site events such as boat shows and in-store promotions.

Qualifications

• Requires high school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Customer service skills required.
• Ability to support administrative tasks for other departments.

Responsibilities

• Greeting and welcoming all visitors in person or on the telephone, addressing inquiries or referring inquiries to the appropriate department.
• Assists with administrative tasks for other departments and processes mail and file maintenance.
• Provides support to teammates to ensure customers are served in a timely, professional manner.
• Maintains a clean, professional reception area and creates a positive first impression.
• Participates in boat shows, stores, and off-site sales and customer events.
• Any other duties as assigned.

Skills

Strong verbal and written comms

Positive and energetic appearance

Customer service skills

Administrative and computer skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Position Summary

Receptionists at OneWater stores serve as the first point of contact for customers, playing a vital role in creating a welcoming environment. The ideal candidate is passionate about delighting customers and supporting their stores’ daily operations.

Essential Duties And Responsibilities

Duties (Most Important to Least Important)

Position Summary

Receptionists at OneWater stores serve as the first point of contact for customers, playing a vital role in creating a welcoming environment. The ideal candidate is passionate about delighting customers and supporting their stores’ daily operations.

Essential Duties And Responsibilities

Greeting and welcoming all visitors in person or on the telephone, answering and addressing inquiries, or referring inquiries to the appropriate department.

Assists with administrative tasks for other departments as needed. Process incoming/outgoing mail and maintain all relevant files.

Provides support to other team members to ensure customers are being taken care of in a timely manner in a professional work environment.

Maintains a clean, professional, and welcoming reception area to ensure a positive first impression for all guests.

Actively participate in boat shows, stores, and off-site sales and customer events.

Any other duties as assigned.

Skills

• Strong verbal and written communication skills.
• Exhibits a positive and energetic appearance in the work environment that contributes to the sales and service team members’ objectives.
• Customer service skills.
• Administrative and computer skills.
• Proficient in Microsoft Office Suite.

Qualifications / Requirements

• High school diploma or equivalent.

PHYSICAL DEMANDS

C=Constantly

F=Frequently

O=Occasionally

R=Rarely

(5-8 hrs. /shift)

(2-5 hrs. /sift)

(Up to 2 hrs. /shift)

(Not regular part of job)

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

F

Repeating motions that may include the wrists, hands and/or fingers

C

Moving about to accomplish tasks or moving from one worksite to another

F

Operating motor vehicle

R

Communicating with others to exchange information

C

Assessing the accuracy, neatness and thoroughness of the work assigned

F

Hearing

C

Talking

C

Seeing

C

Eye/Hand/Foot Coordination

C

WORK ENVIRONMENT

Environmental Conditions

No adverse environmental conditions expected

Poor ventilation

Hazardous conditions

Small and/or enclosed spaces

Noisy environments

Physical Demands

Sedentary work that primarily involves sitting/standing

Light work that includes moving objects up to 20 pounds

Medium work that includes moving objects up to 50 pounds

Heavy work that includes moving objects up to 100 pounds or more

This position operates exclusively in an indoor office environment with controlled temperatures. (Y)

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.