Receptionist

Genesis; Florence (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Travel discounts

Wireless service discounts

Employee Assistance Program

Employee Foundation

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid Time Off

On-Demand Pay

Job summary

Genesis in Florence, Alabama is seeking a receptionist to join our nursing center team. You will be the first point of contact for patients, families, and staff, handling calls, greeting visitors, and coordinating mail.

This full-time role requires clear communication, professional appearance, and proficiency with Google Docs, Sheets, and Slides. We offer competitive benefits and opportunities for growth in a supportive environment.

Qualifications

• High school degree or equivalent is required.
• Must read, write, speak and understand English.
• Excellent communication skills are required.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.

Skills

Excellent communication

English proficiency

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Monday-Friday 8 AM - 4:30 PMWe are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Overview

Monday-Friday 8 AM - 4:30 PMWe are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

Bring your administrative skills and winning personality to our nursing center. As a receptionist, you directly impact the nursing center reputation being the first person that a patient/resident, family member, candidate or client interacts with at the nursing center.

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned

We Also Offer Several Voluntary Insurances Such As

• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Posted Salary Range USD $16.00 - USD $18.00 /Hr.