Receptionist

Brookdale Senior Living; Fayetteville (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Assistance Program

Employee Discounts

Referral Program

Early wage access for hourly staff

Voluntary benefits

Paid Time Off

Paid Holidays

Life Insurance

Adoption Benefit

Disability Insurance

FSAs/HSAs

Educational assistance

Job summary

Brookdale Senior Living is seeking a Receptionist to greet visitors, route calls, and manage front-desk duties at the Fayetteville community.

You will handle guest sign-in, assist with mail, and support basic clerical tasks while ensuring resident safety and smooth front-desk operations.

Qualifications

• Greet all visitors and direct them to the proper resident or staff.
• Answer questions, sign guest sheets, and manage phone calls.
• Sort, deliver and collect mail and perform light clerical tasks.

Responsibilities

• Greet visitors entering the community and answer questions.
• Ensure guest sheets are signed and calls are routed appropriately.
• Sort, deliver and collect mail and help with basic office tasks.
• Respond to resident emergencies following community protocol.

Skills

Excellent communication

Phone etiquette

Multitasking

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance


• 401(k)


• Associate assistance program


• Employee discounts


• Referral program


• Early access to earned wages for hourly associates (outside of CA)


• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off


• Paid holidays


• Company provided life insurance


• Adoption benefit


• Disability (short and long term)


• Flexible Spending AccountsHealth Savings Account


• Optional life and dependent life insurance


• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan


• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.


• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.


• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.