Receptionist

Fairoaksrehab; Fairfax, Northern (VA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) Plan

Paid Time Off (PTO)

Flexible Daily Pay

Comprehensive Benefits Package

Wellness Program Access

Job summary

Fairoaksrehab in Fairfax, VA is seeking a friendly receptionist to greet visitors and support administrative operations in a SNF environment.

You will handle multi-line calls, route inquiries, escort guests, verify insurance copays/deductibles, and maintain files with accuracy. The role requires professionalism, English proficiency, and a collaborative team spirit. We offer growth opportunities and a comprehensive benefits package.

Qualifications

• Minimum of SNF or medical office experience.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism with speed and attention to detail.
• Proficient in the English language.

Responsibilities

• Greet the public in an inviting and friendly manner
• Direct callers to the appropriate person or department
• Take accurate messages and route them accordingly
• Escort visitors to resident rooms or other areas
• Provide general information and directions about the facility
• Ensure compliance with rules and report suspicious activities
• Insurance verification knowledge (copay/deductible)
• Perform various administrative support tasks

Skills

SNF/Medical office experience

Independent worker

Customer service

Time management

Attention to detail

Professional demeanor

English proficiency

Education

High school diploma

Job description

Join Our Team as a Receptionist! Create an Inviting Atmosphere and Provide Administrative Excellence

***Previous SNF or Medical Office Experience Required***

Are you ready to be the face of our facility, creating a warm and welcoming environment for our guests? As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs. If you are friendly, organized, and thrive in a fast-paced environment, we want you to be part of our team!

Your Mission:

• Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.
• Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.
• Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.
• Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.

Your Responsibilities:

• Greet the public in an inviting and friendly manner
• Direct callers to the appropriate person or department
• Take accurate messages and route them accordingly
• Escort visitors to resident rooms or other areas
• Provide general information and directions about the facility
• Ensure compliance with rules and report suspicious activities
• Insurance verification knowledge (copay/deductible)
• Perform various administrative support tasks

Your Skills:

• Proven working experience in a SNF or Medical Office required
• Ability to work independently and stay motivated
• Customer service orientation with a friendly demeanor
• Strong prioritization and time management skills
• Professionalism coupled with speed and attention to detail
• Proficient in the English language
• High school degree

What We Offer You:

• Attractive Compensation: Enjoy competitive pay that truly values your contributions and a comprehensive benefit package
• Opportunities for personal and professional growth
• Supportive and diverse work environment
• Recognition for your contributions through awards and programs

Exciting Benefits Await You:

• Attractive Compensation: Enjoy competitive pay that truly values your contributions.
• Generous Paid Time Off: Recharge and prioritize your well-being with ample PTO.
• 401(k) Plan: Secure your financial future with our strong retirement plan.
• Flexible Daily Pay: Access your earnings whenever you need them.
• Comprehensive Benefits Package: Benefit from a wide range of options, including dental, health, vision, and disability insurance.
• Wellness Program Access: Prioritize your health with resources designed to support your well-being.
• Inclusive Workplace Culture: Thrive in a supportive environment that champions diversity and collaboration.
• Career and Educational Development: Unlock your potential with numerous opportunities for growth and advancement.
• Comprehensive Onboarding and Professional Development Programs: Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.