Receptionist

Livewell Animal Hospital of Draper; Draper (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Livewell Animal Hospital in Draper is seeking a friendly receptionist to manage calls, greet clients, and coordinate appointments. You will support quick, compassionate care and maintain accurate records while handling payments in a fast-paced, cooperative environment.

The role requires excellent customer service, strong communication, and the ability to multitask. A flexible schedule, including alternate weekends/holidays, is part of the job, with the Wasatch Mountains nearby.

Qualifications

• Experience with veterinary software is preferred.
• Flexible schedule with some weekends and holidays required.
• Strong customer service and communication skills are essential.

Responsibilities

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients.
• Maintain accurate medical records and manage appointment schedules.
• Process financial transactions and support smooth hospital operations.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Vet software

Job description

Livewell Animal Hospital in Draper is a brand-new small animal general practice built on a foundation of compassion, collaboration, and exceptional patient care. Dr. Graham and our team are committed to creating a positive, supportive environment where every teammate feels empowered to grow, contribute, and succeed. Our comprehensive services include wellness and preventive care, diagnostics, dentistry, and a range of surgical procedures, from soft tissue to orthopedic surgery.We believe a strong team is built with these three non-negotiables: Professionalism, Care, and Accountability. Professionalism means showing up consistently with your best, bringing a positive attitude, and treating teammates and clients with respect. Care means leading with compassion for our patients, providing high-quality care for patients and their families, and supporting one another. Accountability means taking ownership of our responsibilities, following through on our commitments, and always striving to do what’s best for our patients. These values guide how we work together and the quality of medicine we deliver every day.At Livewell, your growth matters just as much as the exceptional care we provide to our patients and their families. We prioritize continuous learning, mentorship, and professional development, offering access to internal specialty consultations, educational resources, and personalized career pathways.Our initial schedule of Monday, Tuesday, Thursday, Friday, and Saturday, (with Sundays and Wednesdays off), provides a consistent routine that allows you to plan ahead, recharge, and enjoy the activities that matter most to you.Located at the base of Utah’s beautiful Wasatch Mountains, Draper offers an outstanding blend of outdoor adventure, community connection, and convenient city living. With an extensive trail system, access to public transit to the ski slopes, local dining and shopping, and a lively calendar of community events, there’s always something to enjoy beyond the clinic. Just 20 minutes from downtown Salt Lake City, Draper makes it easy to balance the best of city life with the beauty of the outdoors. At Livewell, we believe a fulfilling career should complement a fulfilling life.If you’re looking for a workplace where professionalism, compassion, and accountability are more than just words—and where you can build a meaningful veterinary career without losing sight of life outside the clinic,we’d love to welcome you to Livewell Animal Hospital in Draper.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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