Receptionist

Tennyson Center for Children; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

13 paid holidays

Retirement Plan with 4% match

HSA & FSA options

Life Insurance & AD&D

Job summary

The Receptionist at Tennyson Center for Children serves as the welcoming face on the front desk, answers calls, greets visitors, and routes inquiries to the appropriate staff. This on-site Colorado position reports to the Director of Operations and supports meeting coordination, mail handling, and general office duties.

Ideal candidates hold a High School diploma or equivalent with front-desk experience, a Colorado driver’s license, and the ability to pass required pre-employment screenings.

Qualifications

• High School diploma or equivalent.
• Bachelor’s degree in business or related field preferred.
• One or more years of front desk/clerical/receptionist experience.
• Colorado driver's license required or able to obtain.
• Pre-employment checks including drug test, FBI fingerprint, CBI checks, child abuse registry, MVR, and references.

Responsibilities

• Answer calls from a central switchboard and route to appropriate staff.
• Greet and register all visitors at the reception area.
• Schedule meetings, activities and room requests.
• Process mail and maintain reception area.
• Coordinate transportation and campus vehicles; provide clerical support as assigned.

Skills

Front desk experience

Clerical skills

Customer service

Communication skills

Education

High School diploma or equivalent

Bachelor’s degree in business or related field preferred

Job description

Job Summary and Purpose

At Tennyson Center for Children, our core values guide everything we do. We are Joyful, finding optimism and strength even in challenges; Curious, always learning and innovating to provide the best care; Dependable, building trust through reliability; Authentic, celebrating uniqueness and creating safe, inclusive spaces; and Compassionate, deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado!

The Receptionist is responsible for answering incoming phone calls, routing calls to the appropriate staff, maintaining the reception area, and providing general information to staff and visitors. This position has no supervisory duties, is an individual contributor, and reports to the Director of Operations.

Essential Job Functions

• Answers incoming calls from a central switchboard and route to appropriate party
• Responsible for voicemail and routing incoming calls
• Greets and registers all visitors in the reception area
• Schedules meetings, activities and room requests
• Receives donations from the public and coordinates with the Development Office in processing
• Maintains cleanliness and appearance of the reception area
• Coordinates facility safety drills
• Manages security program for the front doors
• Checks in and out telephones and campus vendor keys
• Checks in and out campus vehicles
• Provides clerical support for staff as assigned, including projects, reports, data entry and updating the telephone extension lists and mailbox labeling
• Educates donors/vendors regarding delivery process
• Calls for extra assistance, emergency police, fire or medical assistance as needed
• Meeting management including location, room set up, agendas, catering, and attendee communication
• Processes all outgoing and incoming mail
• Monitors and maintains office supplies inventory
• Orders general office and copier supplies
• Fills copy, scan, and fax requests
• Front desk coverage daily
• Fills records requests as needed
• Schedules and coordinates transportation services for agency vehicles
• Other duties as assigned

Physical Requirements

• Ability to infrequently lift up to 25 lbs. as needed

Working Conditions

• In person on campus office/school and treatment environment
• Minimal travel may be required occasionally

Minimum Qualifications

• High School diploma or equivalent
• Bachelor’s degree in business or related field preferred
• One or more years of experience performing front desk, office, clerical, or receptionist duties
• All candidates must have (or qualify to obtain) a current Colorado driver's license
• All positions require a pre-employment drug test, FBI fingerprint check, CBI criminal records check, child abuse registry check, motor vehicle record check, academic record verification, and reference checks

Benefits

For employees working 30 or more hours per week:

• Medical, Dental, & Vision Insurance options
• Generous Paid Time Off
• 13 paid holidays
• Paid Mental Health days to regroup & recharge
• Retirement Plan with a match up to 4% of your annual salary
• Pet, Legal & Identity Theft insurance options
• HSA & FSA options
• Accident, Critical Illness, Disability & Hospital Indemnityinsurance options
• Company paid Life Insurance & AD&D with options to purchase additional coverage
• Employee Assistance Program
• Employee Referral Bonus
• Professional Development Assistance
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEOC

Must demonstrate eligibility to work in the United States in compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.

Tennyson Center is an equal opportunity and affirmative action employer; we are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at [e-mail]. We appreciate your interest in Tennyson Center for Children.