Receptionist

African American Talent; Coldwater (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job Training

Medical/Dental/Vision

Job summary

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greeting and guiding them to the right team members while handling front desk duties and CRM-tracked calls.

The role emphasizes delivering a positive customer experience and professional presentation. Ideal candidates have a high school diploma, strong customer service background, excellent interpersonal skills, and the ability to multitask in a dynamic environment.

Qualifications

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership abilities.
• Ability to multitask and stay organized.
• Proficiency with MS Office.

Responsibilities

• Serve as the first point of contact for customers.
• Greet and welcome customers and set a positive tone.
• Direct VIP appointments to appropriate team members.
• Coordinate front desk activities and answer phone calls.
• Track incoming sales calls in the CRM.
• Assist customers with desk inquiries and provide information.
• Maintain strong work ethic and commitment to success.
• Perform other duties as assigned as needed.

Skills

Customer service

Interpersonal skills

Leadership

Multitasking

Organization

MS Office

Education

High School diploma

Tools

CRM

Job description

Camping World is seeking a Receptionist for our growing team.

Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.

What You’ll Do:

• First point of contact for customers

• Greet and welcome customers

• Set tone for a positive customer experience

• Check in VIP appointments and direct customers to the appropriate team member(s)

• Coordinate front desk activities including answering and directing incoming phone calls

• Track incoming sales calls in our CRM

• Maintain a strong work ethic with total commitment to success every day

• Assist customers with any questions directed to the reception desk

• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

What You’ll Need to Have for the Role:

• High School education or equivalent

• Previous experience in a high-standard customer service environment preferred

• Excellent interpersonal, presentation and relationship-building skills

• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation

• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team

• Strong organizational skills with the ability to multitask

• Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office

• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range:

$14.00-$16.82 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.