Receptionist

Lifepoint Health®; Clyde (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Tuition assistance

401(k) retirement package

Access to health & fitness center

Job summary

Lifepoint Health® is seeking a Receptionist at Haywood Family Practice Office in Asheville, NC. You will greet visitors, manage patient check-ins, and ensure smooth office operations. The position involves communicating with patients, coordinating workflows, and maintaining records in a busy environment.

The ideal candidate should have a high school diploma and prior medical office experience. The role offers comprehensive benefits, career growth opportunities, and a supportive working environment.

Qualifications

• High school diploma or equivalent preferred.
• Medical front-office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Completes all aspects of the check-in/check-out process.
• Schedules referrals for patients to specialists as needed.

Skills

Critical thinking skills

Medical terminology knowledge

Ability to work with minimal supervision

Education

High school diploma or equivalent

Job description

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritizing your well-being so you can provide exceptional care to others. As a Receptionist in our Haywood Family Practice Office in Asheville, NC, you will be a vital part of our mission to make communities healthier.

About Our Team

Haywood Family Practice – Asheville offers comprehensive primary care services to patients ages 4 and up, including routine checkups, illness management, preventative care, and minor procedures. The office provides a friendly and welcoming environment with personalized, high‑quality healthcare.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains records of office activities.
• Completes all aspects of the check–in/check–out process.
• Enters and updates patient demographics and insurance information.
• Collects any copay/coinsurance balances for current visits and outstanding balances from patients.
• Completes pre‑appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages, including retrieval of answering service messages.
• Keeps the office area neat and tidy.
• Monitors and maintains a log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front‑office task buckets in a timely manner.
• Schedules referrals for patients to be seen by other physicians/specialists as ordered, sends required records, and notifies patients as needed.
• Completes other tasks within the scope of the position as delegated by practice leads, supervisors, managers, and the Market Director.

Schedule

Monday – Friday, 8:00 am – 5:00 pm.

Why Join Us

• Comprehensive benefits: multiple levels of medical, dental, and vision coverage starting at $10 per pay period, tailored to part‑time and PRN staff.
• Financial protection & PTO: life, accident, critical illness, hospital indemnity, short‑ and long‑term disability, paid family leave, and paid time off.
• Career growth: tuition assistance, loan assistance, 401(k) retirement package with company match.
• Well‑being programs: mental, physical, and financial wellness programs, free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional development: ongoing learning and advancement opportunities.
• Health & fitness center access at www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center.

Qualifications

• High school diploma or equivalent preferred.
• Medical front‑office experience preferred.
• Knowledge of medical terminology preferred.
• Critical thinking skills, decisive judgment, and ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

About Haywood Regional Medical Center

HRMC is a 154‑bed acute hospital that includes 11 multi‑specialty clinics and has served the Haywood County community for over 97 years. The campus features a 54,000 square foot health & fitness center and a 44,000 square foot outpatient care center, along with two urgent care centers. HRMC has earned recognitions such as an "A" safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, and several center‑of‑excellence designations.

EEOC Statement

Haywood Regional Medical Center is an Equal Opportunity Employer. HRMC is committed to equal employment opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Haywood Regional Medical Center seeks diverse candidates, including minorities, women, disabled individuals, and protected veterans.