Receptionist

Pinnacle Treatment Centers; Chesterfield (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Company sponsored ongoing training and

certification opportunities.

Full comprehensive benefits package

STAR LRP

Tuition scholarships through Capella

Job summary

Pinnacle Treatment Centers is seeking a Receptionist to create a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception and clerical tasks, assist with cash collection, and support supply ordering.

The role requires a HS diploma or GED, one year office experience, and a valid driver's license with up to 10% travel. We offer competitive salaries, full benefits, and opportunities for growth.

Qualifications

• HS diploma or GED, or verifiable work experience in lieu of education.
• One year of experience in an office setting; experience in medical field is a plus.
• Must possess a valid driver’s license; local travel up to 10% may be required.

Responsibilities

• Welcome visitors and patients by greeting them in person or on the telephone.
• Handle cash collection and daily balancing.
• Perform clerical tasks including typing, filing, mail flow, and electronic organization of files.
• Manage daily phone coverage.
• Maintain security by following policies and procedures.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Education

HS diploma or GED

Associate’s degree

Job description

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

Receptionist

Pay Range: $16- $18

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

Preferred

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field.

Responsibilities

• Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Join our team. Join our mission.