Receptionist

Fundamental; Berlin (MD); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Medical Insurance

Tuition Reimbursement

Nursing Loan Repayment

401(k)

Paid Time Off

DailyPay

Tickets at Work

Employee Assistance Plan

Job summary

Fundamental is seeking a friendly Receptionist for part-time shifts (3:30pm–7:00pm) and every other weekend (7:00am–3:30pm) to greet patients, family members and visitors and to support the front desk and operations. You will answer and direct incoming calls, take and relay messages, provide directions, welcome on-site visitors, and perform light administrative tasks.

The ideal candidate has a high school diploma or GED, 1–3 years of healthcare front-desk experience, excellent phone etiquette

Qualifications

• Must have a minimum High School diploma or equivalent GED.
• 1–3 years of relevant experience, preferably in a healthcare environment.
• Excellent phone etiquette, communication skills, and customer service skills.
• Working knowledge of computers, internet, and Microsoft Office Suite or similar programs.

Responsibilities

• Answer and direct incoming calls.
• Take and deliver messages to personnel.
• Answer questions for callers regarding the organization including address and directions.
• Welcome on-site visitors and provide excellent customer service to visitors and staff.
• Perform other administrative or clerical duties such as filing, photocopying, and collating.

Skills

Phone etiquette

Customer service

Communication skills

MS Office

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Part-time 3:30pm to 7:00pm and every other weekend 7am to 3:30pm available

Position Summary

Be the first smiling face for patients, family members and visitors – be our Receptionist!

Posted Salary Range

USD $16.00 - $18.00 /Hr.

Wage Commensuration

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs.

Duties & Responsibilities

• Answer and direct incoming calls
• Take/ deliver messages to personnel
• Answer questions for callers regarding the organization including address, directions, etc.
• Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members.
• Perform other administrative or clerical duties such as filing, photocopying, and collating as needed.

Qualifications & Requirements

• Must have a minimum High School diploma or equivalent G.E.D
• Must have 1-3 years of relevant experience, preferably in a healthcare environment
• Must have excellent phone etiquette, communication skills, and customer service skills
• Must have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programs
• Ideal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills
• Reliable transportation required

Benefits

All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes:

• Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts
• Tuition Reimbursement & Nursing Loan Repayment Programs
• PerkSpot - Local Deals and Weekly Perks Program
• 401(k)
• Paid Time Off Plan
• New Pet Insurance Discount available
• DailyPay option available! - Get your pay, when you need it.
• Purchasing Power - online purchase/payroll deduction
• Tickets at Work - entertainment ticket discounts
• Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families)
• Helping Friends Foundation - our employees’ hardship/crisis fund
• Auto and Home Insurance - employee discount available – payroll deduction!
• In-facility education programs and more!

EOE Statement

Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets