Receptionist

ADP, Inc.; Avondale (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

S.T.A.R. – Stand Together And Recover Centers, Inc. is seeking a full-time front desk coordinator in Avondale, AZ. You will greet visitors, answer calls, and support staff with clerical tasks at the center.

You will maintain member logs, assist with outreach to new or non-attending members, and coordinate transportation and intake updates. A positive, professional approach is essential in a recovery-focused environment.

Qualifications

• Basic computer skills including Word, Outlook, Excel, and PowerPoint.
• Strong communication skills are essential.
• Good time management and organizational abilities needed.
• Professional and friendly demeanor required.
• Ability to work independently and as part of a recovery-focused team.

Responsibilities

• Greet all individuals entering the building.
• Answer center lines, route calls, and take messages.
• Provide clerical support to staff as needed.
• Maintain daily member logs and ensure accuracy.

Skills

Communication skills

Basic computer skills

Time management

Organizational skills

Independent worker

Recovery-focused team player

Education

GED or high school diploma

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Avondale, AZ, US

Salary Range: $17.10 To $22.28 Hourly

Purpose of Position:

Responsible for being the first point of contact for S.T.A.R. – Stand Together And Recover Centers, Inc. at a center in person and over the phone. In line with our company culture we are seeking a candidate who is friendly, reliable, punctual, dependable, and professional.

Essential Functions:

• Greet all individuals entering the building.
• Demonstrates a professional appearance of self, agency, and service in a positive, cooperative and enthusiastic manner.
• Shows respect, flexibility, and positive attitude for others when dealing with members, employees, and visitors.
• Answers S.T.A.R. – Stand Together And Recover Centers, Inc. center business lines, route call to appropriate person, take messages, and deliver to proper person.
• Provide clerical support services to staff as needed.
• Maintains daily member logs (signing in and out) are accurate.
• Ensures members complete daily activity logs, organize them, and turn them in to quality assurance billing specialist.
• Attends staff meetings as required.
• Provides outreach calls to new or non-attending members
• Assist members find appropriate chore
• Coordinates internal external member transportation request in required time frame to include interpretation services
• Able to communicate the intake and document updates for new and possible members for STAR
• Attends staff meetings and required training classes.
• Utilize outlook for emails, calendar, and Microsoft teams communication as directed
• Other duties as required

Education

GED or high school diploma is required. x Required / Preferred

Experience:

Customer service experience is preferred. Required / x Preferred

Knowledge, Skills & Abilities:

• Basic computer skills (Word, Outlook, Excel, PowerPoint)
• Must possess good communication skills.
• Must demonstrate time management, organizational, and judgment skills.
• Must be professional and friendly.
• Must work independently and be a recovery focused team player.

Other Requirements:

Self-identify as a Peer by the InterNational Association of Peer Supporters (iNAPS)

or Mental Health America definition and/or have (or have had a history) of a

Mental Health/Behavioral Health or Substance Use/Abuse Diagnosis

(Bona Fide Occupational Qualification) Required / x Preferred

Peer Certification Required / x Preferred

At least 21 years of age (Bona Fide Occupational Qualification)xRequired /qPreferred

Valid AZ Driver’s License Required / x Preferred

Criminal Background Verification x Required / Preferred

Pre-Hire and Random Drug/Alcohol Screening x Required / Preferred

Personal Vehicle Required / x Preferred

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