Reception & Office Assistant — Switchboard & Mail

SUNY Brockport; Village of Brockport (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

SUNY Brockport EOC is seeking an Office Assistant 1 (Keyboarding) located in the Welcome Center on the Rochester Educational Opportunity Center campus. The role provides front-desk support, assists visitors, and handles calls for staff and students.

The position requires professional communication, multitasking, and basic MS Office skills. Strong telephone etiquette and bilingual Spanish abilities are highly valued for serving a diverse community.

Qualifications

• There are no minimum education or experience requirements for this title.
• Bilingual Spanish proficiency is preferred.

Responsibilities

• Operate main switchboard and answer inquiries promptly and professionally.
• Direct and record messages to appropriate personnel or departments.
• Maintain a sign-in visitor log and manage visitor badges.
• Distribute mail and coordinate courier services and postage operations.
• Prepare and process outgoing and incoming mail, including certified or rush mail.
• Type correspondence and manage copier and postage machine usage and maintenance.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Telephone etiquette

Bilingual Spanish

Tools

MS Office

Job description

SUNY Brockport EOC is seeking an Office Assistant 1 (Keyboarding) located in the Welcome Center on the Rochester Educational Opportunity Center campus. The role provides front-desk support, assists visitors, and handles calls for staff and students.

The position requires professional communication, multitasking, and basic MS Office skills. Strong telephone etiquette and bilingual Spanish abilities are highly valued for serving a diverse community.