Reception Associate

EXOS; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Exos in Tampa, FL is seeking a Receptionist to join our team. You will greet members, assist with enrollment, and manage front desk operations while delivering outstanding customer service in a fast-paced fitness environment.

You will coordinate payroll with the Manager, assist with financial tracking reports, and maintain locker/towel inventory. Additionally, you will run monthly membership audits and address member concerns promptly and professionally.

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.

Responsibilities

• Greet and welcome fitness center members; assist with enrollment and front desk operations.
• Provide consistently high levels of personalized member service with a positive attitude.
• Coordinate with Manager to ensure accurate payroll processes.
• Assist and provide information for financial tracking reports.
• Track locker and towel service inventory and maintain accuracy.
• Prepare monthly membership audits and accurate membership reports.
• Respond to member concerns, suggestions, and complaints promptly and professionally.
• Help keep centers stocked and clean; perform other duties as needed.

Skills

Customer-service orientation

Written and verbal communication

Strong organizational skills

Education

High School diploma

Tools

Google Applications

Microsoft Office

Job description

Job Summary:Responsibilities:We're seeking a Receptionist to join our team. As a Receptionist you will:Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitudeGreet and welcome new fitness center members, assist with membership enrollment and front desk operationsCoordinate with Manager to ensure accurate payrollAssist and provide information for financial tracking reportsAssist and maintain accurate tracking of locker and towel service program and inventory itemsAssist with accurate fitness center membership reports and complete monthly membership auditsRespond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.Assist with keeping the fitness centers well stocked and cleanOther duties as neededQualifications:Minimum of a High School diploma obtainedStrong organizational skills and customer-service oriented approachKnowledge of Google applications and Microsoft Office applicationsHighly developed written and verbal communication skillsWHO WE AREFor nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.We are an equal opportunity employerEXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.Learn more here:EEO is the LawEEO is the Law Supplement