RECEPTION AMBASSADOR

Cooper Norcross Health; Camden (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Cooper University Health Care is seeking a Reception Ambassador to greet patients, families and visitors and provide information and assistance in the lobby areas. This role supports clinical staff and helps create a safe, welcoming environment as the first point of contact for guests entering Cooper’s facilities.

Requirements include 0-2 years of experience and a High School Diploma. The position is based in Camden, NJ within Cooper’s busy academic health system network serving South Jersey.

Qualifications

• 0-2 years' experience required.
• High School Diploma required.

Responsibilities

• Greet patients, families and visitors.
• Provide information and assistance to patients, families and visitors.
• Create a safe and friendly environment in reception and lobby areas.
• Support clinical staff in reception and lobby operations.

Skills

Customer service

Interpersonal skills

Education

High School Diploma

Job description

About Cooper University Health Care

Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

About Us

About Cooper University Health Care

Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers. Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children's Regional Hospital in Camden. Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for six years. More than 2.54 million patients visit Cooper's facilities annually. Cooper's ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore. Cooper was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

The Reception Ambassador provides information and assistance to patients, families and visitors and serves as support for the clinical staff within the reception and lobby areas at Cooper University Health Care. The ambassador may fill the gap for patients without family or friends available for visits and is often the first team member patients and visitors engage with when entering Cooper University Health Care. Primary responsibilities of the Reception Ambassador are to greet patients/family and visitors, provide excellent customer service, and to create a safe and friendly environment for all guests. Reception ambassadors provide information, assistance, and support to our patients, guests, team members and visitors within our lobby areas in the organization.

Experience Required

• 0-2 years' experience required.

Education Requirements

• High School Diploma required.