Reception

Swingers Home of Rivalry; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Health Plan options

Dental and Vision benefits

401k plans

Parental Leave

Referral bonuses

Free golf

Transit & Parking benefits

Job summary

Swingers Boston is seeking a Reception teammate to greet guests, sell golf and coordinate tee times, ensuring guests have all information to enjoy Swingers to its full potential. You will communicate with management and follow Swingers policies to deliver a premier guest experience.

The ideal candidate has at least 6 months in hospitality, a calm demeanor under pressure, ability to stand for long periods, and a passion for customer service, teamwork, and growth with Swingers.

Qualifications

• Minimum 6 months experience in a busy hospitality environment.
• Hotel Front Desk or Maitre D' experience is a plus.
• Passion for hospitality and a desire to grow within the company.
• Ability to work under pressure and maintain high standards.
• Physical demands: standing/walking, lifting, nights/weekends/holidays.

Responsibilities

• Greet guests and sell golf at Swingers Boston.
• Coordinate golf tee-off timings for all guests.
• Provide guidelines and information so guests enjoy the experience.
• Collaborate with management to deliver Swingers’ guest experience.

Skills

Hospitality

Fast-Paced Experience

Guest Experience

Organization Skills

Communication

Tools

Reservations System

Microsoft Office

Job description

Swingers – the crazy golf club

We are looking for Reception to join our team in Boston! We offer excellent benefits and compensation of $21.00 per hour.

The benefits

• 2 weeks of paid time off for all team members, plus additional days as you grow with the company
• 2 Health Plan options, with coverage starting at $10.99/week, plus Dental and Vision benefits
• 401k plans so you can invest in your future
• Voluntary Life and Short Term Disability benefits
• Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases
• Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute
• Flexible Spending Accounts (FSA) & Dependent Care options
• 8 weeks of Swingers Paid Parental Leave after 1 year of employment
• Generous Referral Bonus options available to all team members, plus additional bonus opportunities throughout the year
• Free golf

At Swingers we are passionate about finding exceptional people and helping them to grow and develop with us.

About us

Swingers is a global hospitality and leisure brand dedicated to creating immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and serious fun. The unique crazy golf experience, originally founded in London, transforms traditional mini-golf into an exciting game enhanced with DJs, craft cocktails, and gourmet street food, creating the ultimate competitive adventure. After establishing its roots in the UK, Swingers successfully expanded into the US, with locations in New York City’s NoMad, Washington D.C.’s Dupont Circle, Las Vegas, and soon-to-open venues in Boston and beyond. Check it out for yourself: Swingers.club/US or www.instagram.com/swingersus

The Role

The Reception team is responsible for greeting guests, selling golf, coordinating golf tee off timings for all guests, providing guidelines and instructions to the guests to ensure each guest is equipped with the information they need to enjoy Swingers to its full potential. Reception enables the delivery of the Swingers guest experience through great communication and coordinating effectively with management and adhering to the Swingers ethos, policies, and procedures.

Our Perfect Candidate Has

• Minimum 6 months experience in a busy environment in the hospitality industry
• Hotel Front Desk and/or Maitre D' experience is a plus!
• Passion for hospitality and a desire to grow within the company
• The ability to work under pressure and to a high standard
• The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays

An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation.

Commitment To Equal Opportunity

At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Skills

• Fast-Paced Experience
• Microsoft Office
• Reservations System
• Organization Skills
• Guest Experience
• Hospitality