Receiving Specialist & Sales Associate

Mt; Martinez (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and growing company as a Receiving Specialist & Sales Associate! In this exciting role, you'll manage backroom operations, ensure accurate inventory, and deliver exceptional customer service. With a focus on product knowledge and sales goals, you'll create an outstanding shopping experience for passionate customers. This innovative firm values creativity and encourages you to share your ideas while providing opportunities for career growth. Enjoy a supportive work environment with comprehensive benefits and the chance to earn commission on sales. If you're ready to fuel your passion in a vibrant industry, this is the perfect opportunity for you!

Benefits

Medical/Dental/Vision/Life/Accident Insurance

Paid Time Off

401K

Employee Discount

DailyPay

Training and Development Programs

Qualifications

• Strong customer service skills and ability to provide product information.
• Experience in inventory management and sales is a plus.

Responsibilities

• Manage backroom operations and maintain accurate inventory.
• Provide exceptional customer service and meet sales goals.

Skills

Customer Service

Product Knowledge

Sales Skills

Inventory Management

Education

High School Diploma or equivalent

Job description

Receiving Specialist & Sales Associate

As a Receiving Specialist & Sales Associate, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team. Additionally, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers with in-depth information on product features and benefits.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium

• We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist & Sales Associate ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates.
• Sales Associates are responsible for hitting their daily/weekly/monthly sales goals.
• Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards.
• Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team.

Take Risks; Wear a Helmet

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• The planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas.
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members.
• Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment.
• Do the right thing, always. A friendly and upbeat personality is a must.

Keep It Real

• You will split your time between receiving hours and selling hours (the split will vary depending on season and/or store operational needs). You will earn your hourly base pay rate during receiving hours. During selling hours, you will have a chance to earn commission, on a tiered structure based on meeting your sales goals.
• Full-Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount.
• We also offer a voluntary benefit called DailyPay which allows for secure, instant transfers of earned pay before payday, available to all team members immediately upon hire.
• We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning.

Fuel Your Passion

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within - career opportunities!
• Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!