Receiving Specialist FT

Southeastern Grocers; Brooksville (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Receiving Specialist, where you'll manage the operations of receiving shipments and ensure inventory accuracy. This role is crucial for maintaining customer satisfaction and operational efficiency. You'll create a welcoming environment for customers while collaborating with team members to uphold safety and compliance standards. If you're passionate about delivering exceptional service and thrive in a dynamic retail environment, this opportunity is perfect for you. Embrace the chance to grow and contribute to a culture of inclusion and belonging.

Qualifications

• 3-6 years of relevant experience preferred, but not required.
• Strong customer service and communication skills are essential.

Responsibilities

• Manage daily operations of receiving merchandise shipments and maintain inventory.
• Ensure compliance with safety and food handling practices.

Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Basic Math Knowledge

Stress Management

Education

High School / GED

Tools

Computer Applications

Material Handling Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Position: Receiving Specialist

Job Purpose

Manages the daily operations and process of receiving merchandise shipments, while maintaining inventory levels and ensuring the security of the receiving area and backroom storage. Manages all transactions with third party vendors, reviews and reports invoice differences and escalates issues as needed. Increases customer confidence, loyalty and trust by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Key Performance Indicators (KPI) - What Success Looks Like

1. OSAT (Availability) - Overall customer Satisfaction. POS surveys. Percentage of reward card customers rating their trip an 8, 9, or 10, on a 0-10 scale in the availability driver questions.
2. Total Store Supplies - Supplies as a % to sales vs budgeted supplies as a % to sales.

Essential Responsibilities - What's Expected of Me

1. SERVICE (40%): Creates an environment that enables customers to feel welcome, important and appreciated increasing confidence and loyalty. Manages Direct Store Delivery (DSD) ad plan, inventory and ensures merchandising is aligned with CMA requirements and current merchandising plan and maintained for in-stock conditions. Ensures the backroom, coolers, and freezers are organized and free of debris and the supply depot is maintained. Reports any invoice overages or shortages.
2. FINANCIAL (35%): Ensures financial accuracy of all invoices. Completes daily and weekly administrative tasks (communications, online training, etc.). Maintains inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for accuracy, quality and freshness and takes appropriate action with those items. Assists in the planning and organizing of the inventory process. Manages the supply inventory to ensure in-stock of approved supplies, and do so within the given budget.
3. LEADERSHIP (15%): Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Supports department managers in managing target inventory levels and balancing the weekly purchase summaries; maintains records of inventory, invoices, etc., for all departments. Adheres to all local, state, and federal laws, and company guidelines.
4. COMPLIANCE/SAFETY (10%): Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education Course of Study: N/A

Preferred Education Course of Study: High School / GED

Relevant Experience: 3 - 6 years minimum, No Experience Required

Language(s) Required: English

Language(s) Preferred: English & Spanish

Knowledge, Skills & Abilities Required

• Must be 18 years of age
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Knowledge of basic math
• Ability to handle stressful situations
• Proficient with computer applications used in effectively operating the department.

Environmental Factors

Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts. Preferred Equipment: baler/compactor, box cutter. Personal Protective Equipment: Goggles, Gloves, Back Brace. Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel Requirements

Travel Percent Overnight: None

Shift: Varied