Receiving Specialist - Flatbed Dock

Tommy's Express; Holland (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Base pay with profit‑sharing bonus

Health, Dental, Vision, Life, Dis­abil

Dependent Care FSA with on‑site Dayca?

401k match and financial planning

Paid time off and holidays

Tuition assistance

Learning and development program

Internal growth opportunities

Team-oriented, family‑like culture

Growing nationwide brand

Job summary

Tommy's Express in Holland, MI is seeking a Receiving Specialist for our flatbed dock operations. You will handle high-volume inbound freight, unload flatbed/Conestoga trailers, verify counts, and input receipts into the ERP to keep inventory accurate.

This role collaborates with Purchasing, Logistics, Quality Control, and Fabrication to ensure safe, efficient material flow. Ideal candidates bring forklift/Hi‑Lo experience (1+ year), proficiency with Microsoft Office and BOL paperwork, and a

Qualifications

• High school diploma or GED.
• Computer systems proficiency - Microsoft Office, Excel, Bill Of Lading’s.
• Inventory control systems experience preferred.
• Previous Material handling or warehouse experience preferred.
• Experience unloading flatbed, Conestoga, or step‑deck trailers preferred.
• At least 1 year of forklift/hi‑lo experience.
• Experience with forklift load capacity charts and safe load calculations.
• Experience reading basic prints, specifications, and material tags.
• Overhead crane or hoist experience preferred.

Responsibilities

• Receive all inbound freight and unload flatbed/Conestoga trailers using proper attachments and procedures.
• Coordinate with drivers on tarp/strap/chain removal and ensure loads are released and stable.
• Unload and stage containers for count, inspection, and put‑away.
• Follow dock/yark safety procedures and communicate with drivers throughout unload.
• Operate forklifts and material handling equipment safely; verify weight against data plate and capacity.
• Complete pre‑shift inspections on powered equipment; tag out defects.
• Inspect freight for damage and shortages; document exceptions and notify Purchasing/Logistics.
• Verify counts against packing slips and POs; resolve discrepancies with Purchasing.
• Enter receipts into ERP same‑day to maintain inventory accuracy.
• Assist warehouse with materials handling and returns; support pick/pack/ship as needed.
• Maintain 5S on dock, yard, and staging areas; manage waste disposal.

Skills

Forklift/Hi-Lo

Inventory control

Microsoft Office

Excel

Communication skills

Education

High school diploma or GED

Tools

ERP system

Bill of Lading

Job description

Receiving Specialist Flatbed Dock

Tommy’s is looking for a Receiving Specialist that specializes in the flatbed dock area of our facility. This role interacts with high-volume inbound freight operations, including flatbed, Conestoga, and container freight as well as LTL, FTL, and returns, ensuring accurate receiving, coordinating closely with purchasing, logistics, quality control, fabrication, and material handlers. The Receiving Specialist supports inventory and sales order processes, maintains warehouse organization and space optimization, and performs hands‑on material handling, equipment assembly, and forklift operations to drive overall warehouse efficiency all while following required procedures and safety regulations in a fast‑paced environment.

What can Tommy's offer you?

• Base pay and eligibility for annual profit‑sharing bonus
• Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
• Dependent Care FSA with on‑site Daycare options
• 401k match and complimentary financial planning services
• Paid time off and paid holidays
• Opportunity for continued education and tuition assistance
• Valuable learning and development program
• Significant ability to grow internally for motivated and strong performing team members
• Fun, energetic, family‑oriented work culture with an emphasis on team member morale
• Growing nationwide brand / presence

Position Responsibilities:

• Receive all inbound freight (LTL, FTL, parcel, and RMAs) and safely unload flatbed and Conestoga trailers hauling pallets, crates, sheet stock, oversized equipment, and 30' containers, using the correct attachments, rigging, and unload sequence for each load.

• Coordinate with drivers on tarp, strap, and chain removal; confirm loads are fully released and stable before unloading.
• Unload and stage 30' containers per procedure for count, inspection, and put‑away.
• Follow all dock and yard safety procedures and best practices, including wheel chocks, trailer restraints, spotting, safe unloading procedures, and clear driver communication throughout the unload.
• Operate forklifts and material handling equipment safely (~80% of the shift on a hi‑lo); before every lift, verify product weight against the truck's data plate and capacity chart, accounting for attachments, load center, and mast height.
• Complete and document a pre‑shift inspection on each piece of powered equipment; tag out and report defects immediately.
• Inspect all freight for damage and shortage at unload; note exceptions on the delivery receipt or BOL before signing, photo‑document, and notify Purchasing and Logistics to file freight claims within the carrier's window.
• Verify piece counts, part numbers, and quantities against the packing slip and PO before put‑away; resolve discrepancies with Purchasing.
• Enter receipts in the ERP same‑day to keep inventory and sales order availability accurate.
• Partner with Fabrication and Quality Control to inspect inbound raw material (type, grade, gauge, dimensions, quantity) against the PO; quarantine and document nonconforming material before it reaches production.
• Store raw material and components in Fabrication's preferred locations and orientation for efficient flow into their department.
• Work with pick/pack/ship on receipts tied to sales orders, and with the RMA/RGA specialist on accurate returns handling.
• Coordinate inbound shipments with the Logistics Lead and Production Lead.
• Consolidate racking and bins and band, palletize, and shrink wrap as needed to prep space for inbound equipment.
• Identify new storage and space‑allocation needs based on stock levels and implement solutions with the warehouse team.
• Maintain 5S on the flatbed dock, yard, and staging areas, including disposal of dunnage, banding, and packaging waste.
• Support cycle counts and inventory accuracy in the receiving and raw material areas.
• Assist the warehouse as needed when shipping/receiving work is complete or during downtime.

• Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:

• High school diploma or GED
• Computer systems proficiency - Microsoft Office, Excel, Bill Of Lading’s
• Inventory control systems experience preferred
• Previous Material handling or warehouse experience preferred
• Enjoy fast‑paced environment – move with urgency/purpose
• Experience unloading flatbed, Conestoga, or step‑deck trailers preferred, including familiarity with tarps, straps, chains, and load securement
• At least 1 year of forklift/hi‑lo experience
• Experience with forklift load capacity chart and calculating safe load limits, including the effect of attachments and load center preferred

• Experience reading basic prints, specifications, and material tags to verify material type, grade, gauge, and dimensions preferred
• Overhead crane or hoist experience preferred

• Technical savvy and proficient in Microsoft Office; experience within database systems a plus
• Excellent written and oral communication skills
• Process‑oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
• Strong organizational and time management skills; ability to multitask and prioritize workload
• Highly adaptable with strong problem‑solving and critical thinking skills; ability to exercise good judgment and make sound data‑backed decisions
• High level of integrity and dependability with a strong sense of urgency and results‑orientation
• Views customer care as high priority; exhibits a positive can‑do attitude
• Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands:

This job operates in a warehouse environment. The standard days of operation for the warehouse are Monday–Friday, with core operating hours of 6:00 a.m. to 5:00 p.m. Shift length, start, and end time can vary, but typically averages 8-9 hours per day. Occasional extended shifts and periodic weekend work may be required based on business needs. Schedules are established in coordination with your supervisor, balancing your availability with team and operational needs. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets along with forklifts, pallet jacks, and other warehouse / assembly tools and functions. This role operates indoors and outdoors in all weather conditions, with limited to no travel expectations.

To successfully perform the essential functions of this job, team member must be able to:

• Work and commute in all weather conditions
• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
• Work in a fast‑paced environment where they will often be multitasking
• Drive between company locations and/or vendors or suppliers as needed while on job
• Frequently stand and move about inside fast‑paced warehouse environment
• Work with heavy and technical equipment, lift 50 - 70 lbs, go up heights on ladder
• Board and un‑board tractor trailers, including flatbed trailers.
• Tolerate vibrating tools and louder than normal work environment at times
• Frequently stand and walk for the majority of each shift
• Ability to lift and maneuver up to 50 pounds

Overview of Tommy Enterprises Companies:

Tommy's Express is an international franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting‑edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy‑loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high‑power self‑serve vacuums on site.

Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire several new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.

Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless‑steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry‑leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.