RECEIVING LEAD

MONTANA RESCUE MISSION; Billings (MT); On-site; USD 32,000 - 45,000; Full time

Job summary

A community-focused nonprofit organization in Billings is seeking a Receiving Lead for its Bargain Center. This role involves implementing store guidelines for managing donations, promoting public relations, and supervising volunteers and staff. The ideal candidate should possess strong leadership skills, safe driving habits, and the ability to handle customer or employee complaints. This position involves various responsibilities including recordkeeping and participation in team training sessions.

Qualifications

• Ability to delegate and foster team building.
• Exhibit safe driving habits and follow all applicable laws.
• Ability to mediate customer or employee complaints.

Responsibilities

• Implement store guidelines for receiving, sorting, and pricing donations.
• Promote a good public relations image for MRM.
• Assist Facilities team with supplies pickup and delivery.
• Provide courteous donor/customer service and uphold Mission values.

Skills

Customer service

Inventory management

Job description

Overview

JOB TITLE: Receiving Lead - Bargain Center

REPORTS TO: Store Director

STATUS: Non-Exempt/Variable Hours

Responsibilities

• The Receiving Lead is responsible for implementing store guidelines for receiving donations, sorting donations, pricing donations, and attractively displaying items on the sales floor.
• Represent Montana Rescue Mission’s core values, mission and vision statements.
• Follow MRM and Programs policies and procedures.
• Exhibit safe driving habits; follow all applicable laws and MRM policies.
• Promote a good public relations image for MRM, treat donor and customers with courtesy and respect.
• Respond to inquiries in a professional manner.
• Assist the Facilities team with pickup/delivery of supplies as needed.
• Ability to delegate and foster team building with volunteers, staff or guests assigned.
• Mediate customer or employee complaints.
• Promptly communicate all problems and issues to Store Director.
• Able to perform all staff positions.
• Participate and delegate to ensure the proper loading and unloading of the vehicle, ensure that items are moved to proper areas in a prudent and safe manner.
• Submit pickup tickets, delivery tickets or receipt tickets to management daily.
• Communicate with supervisor about any problems that may arise including delays in pick-ups or deliveries, donor concerns or incidents involving MRM vehicles or personnel as these relate or interfere with safe or efficient fulfillment of driver duties.
• Complete all recordkeeping, documentation, and paperwork as required.
• Maintain storage space in an organized and efficient manner.
• Assist in other areas of Mission as requested by supervisor.
• Attend trainings, meetings or other functions as required by MRM
• Other duties as assigned