Receiving & Fulfillment Associate - Customer-Focused

Macy's; Arcadia (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Macy's is seeking a Receiving Colleague to support store operations, manage inventory, and fulfill Buy Online Pickup In-Store orders. You will assist with receiving merchandise, stockroom organization, and curbside pickups while delivering warm, helpful service to customers on the sales floor.

In this role you’ll greet shoppers, resolve issues, and collaborate closely with teammates to ensure accurate orders, timely delivery, and a smooth customer experience from back-of-house to curbside

Qualifications

• Experience delivering friendly, accurate service to shoppers.
• Ability to communicate clearly with customers and coworkers.
• Comfort with teamwork and helping store operations run smoothly.
• Willingness to adapt to changing priorities and schedules.

Responsibilities

• Receive and organize merchandise; assist with stockroom and floor duties.
• Support curbside and in-store order fulfillment with accuracy and speed.
• Greet customers, resolve issues, and provide genuine hospitality throughout the shift.
• Maintain a clean, organized back-of-house area to ensure efficient store operations.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS system

Job description

Macy's is seeking a Receiving Colleague to support store operations, manage inventory, and fulfill Buy Online Pickup In-Store orders. You will assist with receiving merchandise, stockroom organization, and curbside pickups while delivering warm, helpful service to customers on the sales floor.

In this role you’ll greet shoppers, resolve issues, and collaborate closely with teammates to ensure accurate orders, timely delivery, and a smooth customer experience from back-of-house to curbside