Receiving Coordinator

Nice Group; Olive Branch (MS); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Nice North America is seeking a Receiving Coordinator to process inbound shipments, monitor communications, respond to inquiries, and unload containers while maintaining productivity, quality, safety and attendance standards.

This role requires basic computer skills, familiarity with WMS, and flexibility for day, evening, or night shifts. Training and growth opportunities are available within a global home and building automation leader.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and familiarity with WMS.
• Ability to read and follow safety and quality instructions in English.

Responsibilities

• Process inbound shipments and input into receiving log.
• Monitor emails and respond to inquiries promptly.
• Inspect, count and verify received items against shipment details.
• Coordinate deliveries to and from Value Added Services.
• Document inquiries and escalate unresolved issues as needed.
• Inspect inbound freight and check trailers for safety and compliance.
• Sort and palletize products by system dimensions.
• Operate CubiScan to collect dimensional data for shipping and warehousing.
• Operate a sit-down/reach forklift safely and record daily inspections.
• Support order fulfillment and warehouse operations including inventory transactions.

Skills

Attention to detail

Safety awareness

English reading

Education

High school diploma or equivalent

Tools

Microsoft Office

WMS

RF scanner

CubiScan

Job description

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.

Summary

The Receiving Coordinator processes incoming products, monitors communications, responds to inquiries, and unloads containers and trailers while adhering to productivity, quality, safety, and attendance standards.

Pay

$17.00 per hour

Primary Responsibilities

• Systematically input confirmed inbound shipments into receiving log
• Monitor emails and ensure inquiries are addressed in a timely manner
• Inspect, count, and verify received items against WMS inbound shipment details
• Coordinate deliveries to/from Value Added Services (VAS)
• Document customer inquiries, comments, complaints, and interactions, taking appropriate action and escalating unresolved issues as needed
• Inspect inbound freight and documentation during unloading and check incoming trailers for safety and compliance
• Sort and palletize products based on system dimensions
• Operate CubiScan equipment to collect dimensional weight data for shipping, warehousing, receiving, distribution, and freight manifesting
• Operate a sit-down/reach forklift safely and maintain daily inspection records
• Operate an RF scanner receiving, parcel picking and shipping, and general warehousing
• Support order fulfillment and warehouse operations through inventory transactions, cycle counting, picking, and packing as needed

Knowledge Skills and Abilities

• High school diploma or equivalent
• Previous experience preferred (Receiving and unloading)
• Basic knowledge of computer systems, including Microsoft Office and WMS
• Ability to read and comprehend verbal and written safety and quality instructions in English
• Flexible availability for day, evening, or night shifts, including short-notice overtime.
• Strong attention to detail
• Ability to either stand or sit for extended periods
• Ability to bend, push, pull, reach, grab, turn, twist, and/or stoop
• Ability to grab small parts or hand tools with hands

Physical Requirements

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

• Vision and depth perception suitable for use of utilizing machinery and/or a computer
• Manual dexterity suitable for use of utilizing machinery and/or a computer
• Sufficient personal mobility and physical reflexes which permits the employee to work in a warehouse
• The employee must occasionally lift and/or move up to 10-50 lbs.
• Ability to sit and stand up to 70% of the time comfortably, with or without reasonable accommodation

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be comfortable working in a distribution center
• The working area is primarily in a warehouse environment located around heavy equipment such as a forklift or pallet operator
• Willingness to wear masks, safety shoes, and safety vest
• Working temperatures may vary from hot, cold, humid, wet or dry
• Working hours may be extended and weekends may be required in order to meet business needs

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.