Job Summary
Incumbent serves in an assistant or support capacity and may perform any or all of the following duties within either of the following sections of the Fitness, Sports, and Deployed Forces Support Branch: Fitness Support, Sports Support, or Aquatics Support. The primary function of the position is to ensure proper usage of the facility, assist in the operation of the recreation activity and provide proper collection and disposition of revenues generated at the assigned facility.
Major Duties
- Administrative Support – Provides customer service to patrons using the facility, including greeting customers, checking identification cards to ensure only authorized users are entering the facility, issuing and receiving gear/equipment, and registering patrons for facility use, events, and/or classes; answers telephone, provides information on facility hours, events and programs; completes daily activity reports, handles cash where fees apply, verifies amounts collected and drops cashier bag into drop safe; assists in planning, scheduling, publicizing activities, maintaining related supplies; oversees retail sales; evaluates effectiveness of MWR fitness activities; monitors patrons, volunteers and contractors and reports issues; assists in selection of activities offered.
- Instructional Support – Monitors participants during indoor and outdoor activities; conducts instructional classes and basic fitness orientation, identifies and corrects unsafe techniques; demonstrates procedures common to activities and instructs on equipment use; establishes/review schedule of events, conducts tours, sets up/prepares facilities prior to events; ensures adherence to regulations and safety procedures.
- Facility/Equipment Maintenance – Ensures facility and sporting fields open/closed appropriately, monitors security, circulates among patrons to maintain order; ensures athletic playing surfaces are properly maintained and safe; assists in cleaning and maintaining equipment/facilities; maintains inventory, performs janitorial services; makes minor repairs; reports maintenance problems, deficiencies, unsafe conditions to supervisor.
Qualifications
- Knowledge of MWR policies, rules, and regulations involving the work area.
- Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
- Knowledge of cash handling procedures.
- Knowledge of basic fitness, aquatics and sports principles.
- Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
- Skill in the use of Microsoft Office Programs (Word, Excel, Power Point, Outlook) and others related to fitness, sports and aquatics programming.
- Skill and ability to provide fitness, aquatics and sports training or orientation.
- Ability to carry out day to day recreation operations independently.
- Ability to develop and effectively deliver presentations and/or training.
- Ability to communicate effectively both orally and in writing.
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non‑merit factor. The DON provides reasonable accommodations to applicants with disabilities.
Application Deadline: 2026-11-08