Reasonable Accommodations Manager

RTX; Columbia (SC); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation for newly hire

Generous 401(k) plan with employer匹配

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Relocation assistance

Job summary

RTX is seeking a skilled Reasonable Accommodations Manager to lead a 5-member team delivering end-to-end accommodation support in a hybrid, U.S.-based role.

You will ensure compliance with policies and regulations, collaborate with LOA Operations, Digital Technologies, and Facilities, and drive continuous improvement in accommodation processes to meet evolving business needs.

Qualifications

• Bachelor’s degree plus 8+ years of experience, or 5+ years with an Advanced degree.
• 4+ years of experience in Human Resources.
• Experience in HR Operations.
• Knowledge of and experience with the Americans with Disabilities Act (ADA).

Responsibilities

• Oversee the Reasonable Accommodations process from intake to resolution, ensuring compliance with policies and regulations.
• Lead a 5-person peer team delivering end-to-end accommodation support.
• Partner with LOA Operations, Digital Technologies, and Facilities to address accommodation needs.
• Analyze metrics to identify trends and opportunities for process improvements.
• Provide guidance on policies to ensure alignment with organizational goals.
• Lead daily stand-up calls to identify and resolve roadblocks.
• Conduct performance discussions to drive accountability and flawless execution.
• Develop and implement modifications to accommodate evolving business needs.
• Serve as a business partner coordinating with shared service teams for a seamless experience.
• Track and monitor cases to meet enterprise needs and close gaps.
• Respond to internal and external inquiries related to accommodations.

Skills

HR Operations

Leadership

Reasonable Accommodations

Microsoft Office

Education

Bachelor’s degree

Advanced degree

Job description

Date Posted: 2026-10-23

Country: United States of America

Location: US-SC-REMOTE

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

RTX is looking for a talented Reasonable Accommodations Manager. In this role you will lead and manage a 5 peer team responsible for delivering end-to-end support for Reasonable Accommodations through a shared service model. This role ensures a seamless and professional customer experience while driving operational excellence and process improvements.

What You Will Do

• Oversee the Reasonable Accommodations process, including intake, monitoring, and resolution, ensuring compliance with company policies and applicable regulations.
• Foster a collaborative team culture focused on continuous improvement and exceptional support to leaders.
• Partner with LOA Operations, Digital Technologies, and Facilities teams to address Reasonable Accommodation needs effectively.
• Analyze Reasonable Accommodations metrics to identify trends and opportunities for process improvements.
• Provide guidance on policies and practices related to Reasonable Accommodations tasks, ensuring clarity and alignment with organizational goals.
• Lead daily stand-up calls to identify, mitigate, and resolve operational roadblocks.
• Conduct performance discussions with team members to drive accountability and ensure flawless execution of transactions and processes.
• Recommend, develop, and implement modifications to Reasonable Accommodation processes to meet evolving business needs.
• Serve as a business partner to assigned functions, coordinating with peers and other shared service teams to deliver a seamless customer experience.
• Track and monitor Reasonable Accommodation cases, ensuring enterprise needs are met and implementing improvements to close gaps.
• Respond to internal and external customer inquiries related to Reasonable Accommodations.

Qualifications You Must Have

• Typically requires a Bachelor’s degree and a minimum of 8 years of experience, or a minimum of 5 years of experience with an Advanced degree.
• 4 years of experience in Human Resources.
• Experience working in an HR Operations capacity.
• Knowledge of and experience working The Americans with Disabilities Act

Qualifications We Prefer

• Previous experience working in a shared service environment with a focus on Reasonable Accommodations.
• Experience managing multiple projects and improving processes to reduce cycle time.
• Proficiency with Microsoft Office applications.
• Experience leading virtual teams and motivating them to meet service level agreement timeframes.
• Ability to manage change and build collaborative relationships across all levels of the organization.
• Familiarity with Reasonable Accommodations metrics and using data to drive process improvements.
• Experience in project management and delivering high-quality work within deadlines.

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• This position may be eligible for relocation.
• And more!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms: Click on this link to read the Policy and Terms