Real Time Tactical Crime Investigator

City of Hollywood, FL; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Hollywood, FL is seeking a Real-Time Crime Center analyst to monitor automated law enforcement systems, provide real-time crime information, and support tactical operations for the police department. The role includes camera monitoring, data retrieval, and reporting to assist prevention, detection, and investigation of crimes.

Essential duties involve operating UAVs for aerial intelligence, maintaining databases, and coordinating with outside agencies.

Qualifications

• Required: High School Diploma or GED; 3–5 years of experience in law enforcement or related support.
• Preferred: Associate degree and 5 years related experience, including 2 years in law enforcement or support.
• Equivalent combinations of training and experience may be substituted.

Responsibilities

• Monitor, interpret, and relay information from law enforcement systems and databases.
• Monitor Citywide security camera network and LPR data to support law enforcement and events.
• Assist detectives on investigations requiring real-time center data.
• Report criminal or irregular activity to dispatchers and officers; assist in incident response.

Skills

Law enforcement tech knowledge

Video surveillance operation

UAV operation

Troubleshooting

Communication

Confidentiality

Education

High School Diploma or GED

Associate degree

Tools

CAD

Video surveillance software

Drone/UAV systems

Job description

JOB SUMMARY

This is a fast paced, analytical, technical and administrative work environment involving automated systems pertaining to law enforcement public safety communications. The purpose of this classification is to collect, analyze, and provide real- time crime information from a variety of sources that support the prevention, detection and solving of crime. Provides support of tactical operations to the police department by performing functions such as real-time camera monitoring and activity communication as well as immediate research and retrieval, data collection, and reporting. May independently plan and implement projects; may report the progress of major activities through periodic conferences and meetings. This position is designated as an essential position. Employees may be required to work varying shifts, including weekends and holidays, and may be required to remain on call as needed to meet operational requirements.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Responsible for monitoring, interpreting and relaying information from various law enforcement systems and databases.
• Monitors the Citywide security camera network, Broward County resources within the City, Public/Private Partnership cameras, License Plate Reader (LPR) data and alerts and other systems used to support law enforcement and to assist in the management of planned and unplanned special events.
• Assists detectives on investigations requiring information from real time crime center resources.
• Responsible for reporting any criminal, unauthorized or irregular activity to public safety dispatchers and/or law enforcement officers as well as assist in the response to in-progress incidents.
• Performs daily maintenance of the City's real-time crime databases and reports
• Serves as a DFR remote pilot and real-time aerial intelligence resource, operating Department drones in response to priority incidents and emerging public safety threats; utilizes live video and aerial intelligence to enhance situational awareness, assist field personnel, assess developing incidents, and support coordinated police, fire, emergency management, and other City operations in accordance with FAA regulations and Department procedures.
• Monitors laws, rules, policies, procedures, and emerging technology in the field of real-time crime center operations and recommends new or improved technologies, processes, or procedures.
• Attends technical or professional classes, seminars, or conferences to improve technical or professional skills.
• Attends or conducts staff meetings to exchange information
• Acquires, stores, and retrieves data, reports, and other crime-related information to and from law enforcement databases; CAD (computer-aided dispatch), radio traffic, video feeds, and telephone.
• Coordinates with outside agencies to assist with law enforcement activities.
• Issues special bulletins, alerts, or other notices to law enforcement or others of significant criminal activities or special hazards.
• Receives various forms, reports, correspondence, logs, graphs, technical support documentation, publications, policies, procedures or other documentation; reviews, completes, processes, forwards, or retains as appropriate.
• Communicates with supervisor, City officials, employees, other departments, vendors, service providers, system users, the public, outside agencies, and other individuals as needed to coordinate work activities, review the status of work, exchange information, resolve problems, or give/receive advice/direction.
• Maintains awareness of all activities such as in-progress calls for services, critical incidents, to connect related information, and provide additional support by visually and audibly monitoring available sources.
• Accurately inputs, updates, requests, and transmits queries from a variety of sources to maintain current accurate records or to access databases for information, wants and warrant checks, intelligence and/or driver license and vehicle registrations checks.
• Review daily bulletins by reviewing crime statistics, incident reports, and CAD data in order to remain current on wanted and active criminal suspects, stolen vehicles, and other crime and officer safety concerns.
• Maintain security and integrity of all information contained at the Real-Time Crime Center.
• Advises appropriate personnel of criminal activity via radio, telephone and CAD.
• Provides real-time video and audio support to officers for crimes in progress or crimes freshly committed and historical data to support ongoing criminal investigations.
• Assists operational and administrative personnel in planning the deployment of resources for the suppression of criminal activities.
• Performs other job duties as assigned.

Special Requirements

• Essential Employees may be required to work during a declared emergency and other events requiring activation of Real Time Crime Center resources. The employee’s Department Head will determine who will be required to work.

EDUCATION/EXPERIENCE

Required: High School Diploma or GED; supplemented by 3-5 years of experience in law enforcement or Law Enforcement support, such, public safety aide, Dispatch or similar role.

Preferred: Associate degree and 5 years of related experience, including 2 years of law enforcement or Law Enforcement support or technical support for field-deployed systems. Equivalent combinations of training and experience may be considered.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver’s License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record
• FDLE CJIS Limited Access certification.
• Preferred certifications: FAA Part 107 UAS License

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of law enforcement technology systems, data management, and security protocols.
• Skill in operating and maintaining video surveillance and UAV systems.
• Ability to troubleshoot software, hardware, and network connectivity issues.
• Ability to communicate effectively and work independently or collaboratively.
• Ability to maintain confidentiality and follow proper evidence handling procedures

PHYSICAL DEMANDS

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to conduct sedentary work, light work, medium work, balance, climb, crawl, crouch, grasp, handle, hear, kneel, lift, make rational decisions, pull, push, reach, use repetitive motion, speak, stand, stoop, talk, visualize and walk, and exerting between 20 and 50 pounds of force regularly. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Work is performed primarily in office and field environments. Must be adaptable to changing operational priorities and respond to emergencies when required.

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:

• The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco, nicotine, electronic smoking (vaping) products within the last year prior to submission of application and will continue to be a non-user of tobacco, nicotine, electronic smoking (vaping) products throughout employment with the City of Hollywood.

REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling [phone].

All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).

The City of Hollywood is an Equal Opportunity / Equal Access Employer.

Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.